Senior Business Systems Analyst II (SAP FICO)

Job Summary

This senior analyst position will analyze and document business requirements, as well as recommend and/or develop user-oriented solutions in the functional areas of the Business. As a thought leader, he/she will identify the organization’s process strengths and weaknesses and will suggest areas for improvement. 

Responsibilities

• Perform set-ups/configuration of ERP software, specifically SAP.    
• Provide thought and knowledge leadership in business areas of Finance and Accounting. 
• Provide application support, as well as coordinating work with internal and external resources. 
• Perform project management as required for business process improvement projects. 
• Communicate project status regularly with project teams and end users. 
• Actively participate in the development and implementation of enhancements in the areas of Finance and Accounting. 
• Perform application version updates, including working with vendors, completing test plans, and implementation. 
• Develop and execute system testing; create use cases, develop and execute test plans, and facilitate the user acceptance testing effort. 
• Provide business systems technical support by: 
  • Develop user and technical support documentation and provide user training. 
  • Providing post-implementation process and technical support. 
  • Provide advance support for various applications and business processes. 
  • Working with vendor, headquarters, and internal key users in the organization for  support and problem resolution, as required. 
  • Working with Infrastructure and Operational Solutions (IT-IOS) to design, implement and maintain solutions in support of our applications. 
• Coordinate efforts to ensure optimum system resources and capacity are available for  
• efficient application operation and high availability.  
• Coordinate activities and tasks with vendors and internal project teams. 
• Translate business needs into requirement documents and functional specifications. 
• Lead resources and system application management in support, customer service, and task prioritization. 
• Provide clear written and verbal communication.  
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.  
• Identifies the information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.  
• Use analytic skills to perform problem solving and provide solutions. 
• Delegates responsibilities and works with/coaches others to develop their capabilities.  
• Demonstrates knowledge and skill in technical areas. 
• Demonstrates initiative by understanding what actions need to be taken and completes these tasks while seeking the perspective of others as required. 
• Demonstrates an honest and forthright presence by taking responsibility for own mistakes and not blaming others, and by doing what he/she commits to doing. 
• Works as a team player to make a difference within the business and expresses gratitude and appreciation to others who have provided information, assistance, or support. 
• Readily handles change through taking advantage of lifelong learning opportunities and being open minded and curious in the face of new challenges. 
• Other duties as assigned. 

Qualifications

• Bachelor’s Degree in CIS/BIS and 7-years’ experience, or associate degree and 8-year