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AV Builds Field Engineer

Milestone Technologies, Inc.
Los Angeles, United Statesfull_timeVerifiedPosted 2 Jan 2025

About the role

Requirements

  • Work closely with the larger AV team, space planning teams, and other cross functional employees to define the technical requirements for a space. 
  • Assist in the design, build, and management of conference rooms and smaller AV builds (training rooms, refreshes, moves/adds/changes, experiential tech)
  • Assist in commissioning new AV builds, including working with vendors to resolve all issues before FDOB.
  • Manage and develop processes for successful project handoff and documentation.
  • Troubleshoot and provide technical support for issues escalated by partner teams.
  • Assist in the development of processes and standards for conference room designs and support across several different environments. 
  • Clearly communicate and document processes to team, vendors, and partners.
  • Foster partnerships with team members working in other regions.
  • Quality control of inventory and asset management.
  • Communicate needs and upstream dependencies clearly.
  • Help to develop escalation workflows between teams that will continue to scale with Netflix as we grow.

Required Skills and Experience

  • Experience with AV design and deployment from the ground up, including acoustics, lighting, and other conference room technology.
  • Experience with designing and supporting Google VC hardware preferred.
  • Advanced AV field engineering experience working with Crestron equipment, q-sys, audio DSP’s, video conferencing hardware, LED walls, and Dante/AES microphone systems.
  • Demonstrated project management experience with large projects, organizational skills and an ability to maintain and create standards.
  • Advanced understanding of networking technology, video transmission over network and audio/video signal flow.
  • Experience configuring and troubleshooting advanced audio and video equipment in the field as an escalation point.
  • Experience with AV integration on the integrator and/or corporate side, with a focus on the physical installation and commissioning/project closeout.
  • Experience deploying inventory management protocols.
  • Proven ability to work independently with minimal supervision; must be a self-motivated self-starter who can initiate ideas and take ownership of work all the way to completion.
  • Experience working with and managing various vendors, suppliers and integrators.
  • Able to prioritize tasks and projects, and accurately forecast upcoming project needs.
  • CTS, CTS-D, q-sys certifications or relevant experience are a strong plus .
  • Minimum 5 years of installation, programming, troubleshooting, or relevant experience 
  • Open to international and domestic travel.

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Company

Milestone Technologies, Inc.

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