Principal Technical Program Manager

About the team

Are you looking for an opportunity to help millions of customers navigate one of the biggest life decisions they'll ever make? Zillow's mission is to give people the power to unlock life's next chapter. We work with Designers, Engineers, Data Scientists, and Researchers to solve complex engineering problems and build products that transform the real estate industry. Our Product Teams are tasked with finding solutions to bridge the gap between you and your next address by delivering end-to-end experiences for customers actively shopping, renting, touring, or financing their home. Our Teams are also working to solve difficult problems for real estate agents in the field by providing industry leading platforms and tooling.

We maintain our competitive edge by making data driven decisions that we evolve through rapid testing and iteration to ensure we are launching enjoyable experiences to the world’s largest online real estate marketplace. We are not done yet. Our goal is to achieve Zillow 2.0, which will deliver seamlessly comprehensive solutions for buyers, sellers, and agents transacting with all the services Zillow provides. And, we need your help to do it!.

This role is in the Industry Software organization, this team builds the platforms and tools that power real estate professionals’ success. Our mission is to simplify workflows, improve transparency, and help agents, brokers, and MLS partners deliver better outcomes for their clients.

We operate at the intersection of product innovation, technical complexity, and business impact, creating systems that connect with MLS data, scale with Zillow’s consumer traffic, and deliver growth, productivity and marketing leverage to industry professionals.

About the role

You will have the opportunity to act as both the glue and the grease between our Product Management and Engineering teams. You will manage the lifecycle and execution of some of our largest and most critical initiatives across the organization. You will facilitate cross-team collaboration, cross-functional communication, and engineering efficiency. Responsibilities include but are not limited to:

As a Principal Technical Program Manager, You Will Get To:

• Support multiple engineering teams that drive full stack development of tools, systems, and applications.

• Collaborate across organizational boundaries including acting as a liaison for engineering with partners in Product Management, Design, UX Research, Marketing, and Partnerships.

• Drive large programs to achieve organizational goals. 

• Manage complex, cross-functional technology initiatives both at the tactical and strategic level

• Maintain and report on program status, identify risks and gaps, and seek opportunities to optimize timely delivery of projects

• Assess risks, anticipate bottlenecks, balance business needs versus technical constraints and refine scope to deliver the best product possible on schedule

• Engage leadership effectively when needed and find a path forward in difficult situations

• Make trade-offs between short-term needs vs. long-term needs

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $173,300.00 - $276,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 7+ years of experience in software program management, including leading significant cross-functional projects in mid-size or large companies

• A first-hand solid understanding of current web development technologies, distributed architecture, and agile development methodology. Mobile experience is a plus.

• Outstanding oral and written communicat