Senior Analyst, Sales Services

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Maintain an in-depth functional and technical knowledge of McLeod products.
• Assist in the research of previous custom programming work for potential upgrade customers.
• Assist in ascertaining estimated scope of effort (hours) for custom programming requests.
• Writing of detail functional specifications for custom programming requests.
• Assist in training of all sales representatives and participate in product development meetings.

 

Competencies:

• Must be able to travel 50% of the time.
• Working knowledge of basic accounting principles.
• Excellent oral and written communication skills, attention to detail and proven time management skills in a fast-paced environment. 
• Ability to communicate complex concepts to a broad range of customer end-users.
• General working knowledge of I.T. environments and hardware specifications.

                       

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and general working knowledge of IT environments and hardware specifications.

 

Certificates and Licenses:

None.