Sr. Director, Revenue Enablement

Job Summary

 

As Senior Director, Revenue Enablement, you have responsibility for the function that directs the activities of customer, partner, and employee enablement in the positioning and use of our offerings.  You lead the strategy, development, and execution of enablement programs to meet client needs. To be successful in this role, you will possess a strong grounding in sales, enablement, project management, people management, relationship building, and specific subject matter skills. You will need to have a deep understanding of how we can build programs that enable customers to use our portfolio to its fullest, partners to be able to sell and service our portfolio, pre-sales teams to be able to solution effectively against customer needs, and help our customer-facing reps sell to new customers and expand and protect existing customers.

 

Essential Functions:

•    Lead the strategy and program design for multi-faceted enablement programs that cover Sales, Pre-Sales, Post-Sales, Partner and Customer enablement that align with company growth objectives.
•    Build and implement scalable and relevant programs, playbooks, and methodologies to deliver knowledge, behavioral change, and impact.
•    Ensure enablement programs meet NetApp’s strategic objectives.
•    Maintain close communication with stakeholders to ensure effectiveness of programs.
•    Build strong relationships with stakeholders to best understand their challenges and align enablement initiatives with GTM strategy, KPIs, and business objectives.
•    Transform organization to focus on Revenue Enablement and NetApp growth aspirations.
•    Partner with Sales Operations to analyze and track business metrics and outcomes. Adapt programs based on results to deliver the desired outcomes and behavioral change.
•    Partner with HR teams to integrate enablement into broader professional development programs.
•    Develop and implement best practices for the function. 
•    Develop and manage an annual budget collaboratively with Finance and other Revenue Enablement Leaders.
•    Build, lead, and develop a high-performing Revenue Enablement team, fostering a culture of innovation, collaboration, and results. Provide coaching, mentoring, and professional development opportunities to enhance effectiveness and career growth. 
 

Job Requirements

•    Excellent written and verbal communication skills.  
•    Experience working with customers, partners, and field and other functional peers in a collaborative effort with the goal of high customer satisfaction ratings.  
•    Strong customer service and relationship-building skills to ensure communication with the customer is open and clear. 
•    A clear understanding of the product development cycle, technical requirements, and project management.
•    A strong understanding of concepts related to computer architecture through implementation and NetApp’s products and services.
•    Experience with developing budgets and predicting project costs.
•    Proven track record of executing, focusing on outcomes and surpassing objectives, and delivering exceptional results.
•    An agent of change, able to leverage best practices and scale them while innovating and exploring new opportunities for the team to be effective and productive. 

 

 

Responsibility and Interaction:

 

Responsibility: 

o    This position is responsible for directing and controlling activities at the most senior level within the function and global geographic area. 
o    The focus of this role is on creating and translating functional strategies into operational plans and priorities.  
o    The potential impact of decisions made by this individual has significant operational or financial impact on the performance standards of the function and may impact the company’s success.
o    This individual will use in-depth knowledge to solve abstract issues and assess intangible variables and establish long-range plans.
o    This individual is accountable for managing to assigned budget.

 

Interaction: 

o    This individual must demonstrate strong leadership skills by establishing clear strategic goals, objectives, and priorities that communicate the organization’s vision.
o    Works with senior management and Vice President level stakeholders, addressing issues across companies and functions.
o    The position reports to a Vice President.

Education

•    A minimum of 15 years of experience in Revenue Enablement, Revenue Operations, or Sa