Closer, Distributed Retail

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. 
The facts that speak for themselves: 
- We’ve funded over $110 billion in loans (more than any other fintech in the US!)   - Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry - Better’s propriety AI platform makes us an award-winning lender:  - Fintech Breakthrough Award 2025: Best Lending Innovation - Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval - Yahoo! Finance (2025): Best Online Mortgage Lender - Money Magazine (2025): Best for fast closing - Forbes (2023): Best Online Mortgage Lender 
We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers. 
About NEO Home Loans
NEO Home Loans, a community-based retail division of Better, is dedicated to redefining the homeownership experience with trust, innovation, and exceptional service. Our mission is to unlock people’s full financial potential by providing clarity, transparency, and consistency throughout the loan process. We make lending approachable, guiding individuals toward decisions that serve their best interests. Powered by a team of passionate and hardworking professionals, we foster a culture of collaboration, innovation, and personal growth. Join us and be part of a dynamic company committed to excellence.

Essential Job Duties and Responsibilities

• Prepare and review closing documents, including Closing Disclosures (CD), Notes, Mortgages, and other required documents.
• Collaborate with title companies and attorneys to ensure closing packages are accurate and compliant.
• Balance figures with title agents and verify wire instructions and funding conditions.
• Ensure loans are closed and funded according to the scheduled date.
• Maintain knowledge of TRID, RESPA, TILA, and other applicable regulations.
• Confirm loan terms match the final underwriting approval.
• Verify and coordinate disbursement of funds through wire transfers.
• Respond promptly to internal and external inquiries regarding closings.
• Ensure compliance with investor and company guidelines throughout the closing process.

Non-Essential Job Duties and Responsibilities

• Knowledge of Fannie Mae, Freddie Mac, FHA, VA, and USDA guidelines.
• Experience with eClosing and digital mortgage platforms.

Qualifications and Skills

• High school diploma or equivalent 
• 2+ years of experience in mortgage closing or a related mortgage processing/funding role.
• Solid understanding of mortgage loan documents, regulatory guidelines, and closing practices.
• Strong attention to detail and excellent organizational skills.
• Effective communication and interpersonal skills.
• Ability to work in a deadline-driven environment with minimal supervision.

Company Benefits 
We’re proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:
- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start - Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are - Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost! - Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses - Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs - Disability & Life Insurance – Provided at no additional cost to give you added peace of mind