Senior Manager Regional Parts Support Western US

About Carrier

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

The Regional Parts Support Specialist is responsible for providing operational, logistical, and analytical support for forwardstocked inventory across branches within the assigned region. This role ensures inventory accuracy, oversees regional inventory movement, and supports the execution of the regional warehouse strategy. The Sr. Manager partners closely with branch teams, operations, supply chain, and digital stakeholders to uphold consistent processes and drive continuous improvement in parts availability and performance. This role is responsible for developing the standards for forward‑stocked inventory and designing and implementing the daily processes and organizational structure needed to execute them effectively.‑stocked inventory across branches within the assigned region. This role ensures inventory accuracy, oversees regional inventory movement, and supports the execution of the regional warehouse strategy.

While our main office and preferred work location is Charlotte, NC the selected candidate may also be eligible to work from our Palm Beach Gardens, FL location or remotely.

Scope of Responsibilities -

Branch & On-site Support‑Site Support

• Provide day-to-day support to branches in managing forwardstocked inventory.‑to‑day support to branches in managing forward‑stocked inventory.
• Conduct onsite support visits as needed to troubleshoot operational issues, validate processes, and reinforce warehouse standards.‑site support visits as needed to troubleshoot operational issues, validate processes, and reinforce warehouse standards.

Regional Inventory Management

• Manage inventory movements within the region, including transfers, replenishment flows, and optimization of stock levels.
• Maintain alignment with warehouse management processes, including physical inventory handling, cycle counts, receiving, scanning, and stock transport orders.

Regional Warehouse Strategy Execution

• Support the buildout and implementation of the regional warehousing strategy, ensuring alignment with broader CHVAC parts transformation initiatives.‑out and implementation of the regional warehousing strategy, ensuring alignment with broader CHVAC parts transformation initiatives.
• Partner with warehouse, operations, and digital teams to deploy standardized processes and systems across locations.

Key Deliverables

Inventory Accuracy

• Ensure inventory is systematically and physically accurate across all regional stocking points.
• Support cycle count programs, discrepancy resolution, and root cause analysis.
  ‑cause analysis.

CCS Parts Reporting

• Maintain reporting for CCS parts, ensuring timely, accurate insights into inventory levels, accuracy, adjustments, and regional trends.
   

KPI Monitoring & Performance Management

• Monitor and improve key KPIs including:
  • Inventory accuracy
  • Time to resolve discrepancies
  • Branch operational adherence
• Surface trends, risks, and required corrective actions to regional operations leadership.
   

Regional Parts Forecasting Support

• Partner with operations, finance, and SIOP teams to drive branch and regionlevel inputs for the Parts Forecast.‑ and region‑level inputs for the Parts Forecast.
• Provide insights on usage, demand shifts, stocking levels, and field feedback to inform accurate demand planning.
   

Required Qualifications -

• Bachelor’s Degree.
• 5+ years of experience in parts operations, branch/warehouse management, inventory control, or regional operations support.

Preferred Qualifications

• Master’s degree in Supply Chain, Business, Operations, or related field.
• Experience working within HVAC, aftermarket parts, industrial services, or multi‑branch