Software engineering Director 3 (Core Banking Platforms)
U.S. BankAbout the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Head of Core Banking Platforms – Hogan & Zafin is responsible for the strategy, delivery, and operational excellence of the bank’s core Hogan deposit platform and Zafin product/pricing platform. These systems form the backbone of the bank’s deposit, product, pricing, and customer account ecosystem, supporting millions of accounts and high-volume transactions 24/7. The role demands enterprise-scale leadership, ensuring always-on platform performance and data integrity, while spearheading large-scale modernization and transformation initiatives (such as API enablement, event-driven architecture, and mainframe optimization). This leader will drive a strong risk and control discipline and talent development agenda, engaging across business and technology to shape the future of core banking platforms.
Responsibilities:
Platform Strategy & Ownership: Provide end-to-end strategic leadership and accountability for the Hogan core banking and Zafin pricing platforms, covering deposit processing, customer master data, rates, fees, billing, and rewards.
Operational Resilience: Ensure 24x7 platform stability, resiliency, security, and data integrity across real-time, batch, and event-driven processing environments. Oversee rigorous incident management, root cause analysis, and continuous improvement to meet or exceed SLA and uptime targets.
Modernization & Innovation: Drive core platform modernization efforts (e.g., API enablement, event streaming integration, mainframe optimization) to improve agility and scalability while maintaining seamless service for customers.
Leadership & Team Development: Lead, mentor, and transform a global engineering organization (~150–200 engineers and partner resources), fostering a high-performance culture of accountability, inclusion, and engineering excellence.
Stakeholder & Cross-Functional Engagement: Partner closely with Product, Operations, Risk, Compliance, Finance, and Audit teams to align platform capabilities with business goals. Ensure strong risk management and regulatory compliance, and serve as a key escalation point during high-impact platform issues.
Vendor & Financial Management: Manage third-party vendor relationships (e.g., core system providers), negotiate contracts and commercial outcomes, and oversee budget and resource allocation, balancing “run” operations with strategic “change” investments.
Executive Communication: Regularly report on platform health, performance, and risk to senior leadership and governance forums. Articulate technology strategy, key risks, and mitigation plans in clear business t
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