Concur Specialist

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

The Concur Specialist is responsible for review and support of all employee expense reimbursement requests and corporate credit card purchases in Concur.  This position is also responsible for the processing and reconciliation of all purchases on company purchasing cards.

Job Qualifications:

• 3-4 yrs Accounts Payable or applicable experience

• High School diploma or GED required

• Concur experience, preferred

Location Requirement: 

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Concur Reports Review and Approval:

• Ensure timely review and approval of employee reimbursement submissions

• Communicate proactively with Concur users to submit timely and effective support

• Generate daily general journal entries in D365 based on approved reports for review and approval by entity reviewers

• Manage creation and updates of user profiles

• Manage new shop creation and user-related updates

• Support managers and supervisors with ad hoc tasks and projects

Company Credit Card Processing:

• Ensure timely processing of corporate credit card submissions

• Run a weekly report to reconcile charges against supporting documentation

• Follow up with the credit card user for missing documentation related to the credit card charges

• Create an invoice journal in D365 to capture credit card charges, enabling entity-specific reviewers to review and approve

• Reconcile and review automated entries for accounting accuracy 

• Support leadership by conducting reporting and analysis where applicable

Support the AP Team, HQ Employees, and The Field:

• Ensure monthly-close deadlines are met, and maintain accounting ledgers by resolving clearing account variances

• Prepare correcting journal entries when applicable  

• Work with third party support teams to resolve user issues within the system (Concur, PNC, etc.)

• Protect the organization's value by keeping information confidential

• Provide support to team members as needed

• Update job knowledge by participating in educational opportunities

• Other duties as assigned

• Must be able to collaborate in-person with occasional impromptu in-person meetings

Skills:

• Communication

• Compliance

• Detail-Oriented

• Financial Acumen

• Organization

• Problem-Solving

• Time Management

Physical Requirements:

• In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

  • Must be able to collaborate in-person with occasional impromptu in-person meetings 

• Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

• Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches.  Must be able to occasionally move or lift office items up to 25 pounds

• Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

• Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks ef