Quality Team Lead

Job DetailsJob Location: Corporate - INDIANAPOLIS, IN 46222Position Type: Full TimeJob Category: QA - Quality ControlSummary

Assists Quality management in the operation of the Quality Control area by performing the duties listed. The Quality Team Lead ensures that the direction set forth by Quality management is followed through by the Quality Associates.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Performs and documents employee training.
Performs inspection activities, filling in on demand to cover absences.
Coordinates employee schedules to ensure coverage.
Completes Device History Record reviews for completion and accuracy.
Coordinates control of nonconforming product activities.
Assists in complaint investigations, corrective action process, and regulatory process.
Responsible for assisting with the overall direction and coordination of the Quality Associates.
Carries out responsibilities in accordance with the organization’s policies, regulations, and applicable laws. Delegates tasks to the team; assigning and directing work that needs completed. Resolving problems and coordination of department personnel schedules.
Other duties as assigned
QualificationsEducation and/or Experience

High school diploma or general education degree (GED) with 1-2 years related experience and or training; or equivalent combination of education and experience. 

Other Skills

Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rate and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of inventory and manufacturing software, order processing systems, Microsoft Word, Excel, and Outlook. Traverse or other SAP software is a plus.

Competencies 

Communication: Effectively communicate to internal and external business partners by sharing expertise to encourage accomplishment of shared business goals. 
Teamwork and Collaboration: Actively support and collaborate with peers and team members to contribute to overall company success.
Knowledge: Display knowledge of department, applicable products, services and business objectives. Demonstrate a continuous learning mindset through continued professional and personal development.
Accountability: Follow through with tasks and responsibilities in an appropriate and timely manner.
Work Quality: Produces results, meets goals, and provides services that meets or exceeds EHOB’s standards.
Adaptability: Readily and effectively adapts way of working, thinking and acting in response to changing workplace conditions, targets or goals.
Strategic Thinking: Demonstrate ability to understand a situation or obstacle from all perspectives.
EHOB Ambassador: Reflect EHOB’s mission, vision and values.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, possess hand eye coordination, manipulate various items, speak, or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to moving mechanical parts; risk of electrical shock; risk of radiation and vibration. The noise level in the work environment is usually moderate.

EHOB does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, me