Associate Sales Relationship Manager
MarketAxessAbout the role
About Us
MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.
The Role
Launch your career at the intersection of financial markets, technology, and client relationships. As an Associate Sales Relationship Manager, you'll partner with the West Coast Sales team to deliver exceptional client support, market insights, product expertise, and operational excellence that drive client success and adoption of MarketAxess solutions.
This role offers a unique opportunity to develop deep knowledge of the corporate bond market and the evolving electronic trading landscape while working alongside experienced Relationship Managers and Sales professionals. You'll gain valuable exposure to some of the industry's leading institutional investors and dealers, building the skills and expertise needed for a successful long-term career in capital markets.
How You'll Help Take Us There
Product & Market Knowledge
- Build a strong working knowledge of MarketAxess products and services, with a specialized focus on Investment Grade and High Yield bonds.
- Develop understanding of client workflows and how MarketAxess supports trading, liquidity, and execution.
- Stay current on credit market developments, supported by senior team members.
Client Support & Relationship Assistance
- Support Senior Relationship Managers in managing client relationships, acting as a reliable point of contact for day‑to‑day requests.
- Assist with client onboarding activities, follow‑ups, and end‑user training support.
- Help gather and document client feedback, escalating insights and themes to senior team members.
Analytics, Research & Reporting
- Support the preparation of client analytics, reports, and data extracts relating to trading activity and platform usage.
- Assist with research on existing and prospective clients to support sales planning and meeting preparation.
- Contribute to the production of monthly statistics, presentations, and internal reporting for the Sales team.
Sales & Internal Collaboration
- Work closely with the Sales Team and Senior Relationship Managers to support client meetings and ongoing engagements.
- Assist with preparation of client materials, agendas, and post‑meeting follow‑ups.
- Collaborate with internal partners (e.g. Marketing, Product, Technology) to support client‑facing initiatives.
Marketing & External Support
- Support the coordination and maintenance of client‑facing and marketing collateral, working with the US Marketing team as needed.
- Assist with logistics and preparation for industry events or client forums and attend where appropriate alongside senior colleagues.
AI & Data‑Driven Growth Mandate
- Automate routine tasks such as reporting, account analysis, and meeting preparation
- Generate tailored insights, summaries, and dealer materials using AI tools
- Improve speed and quality of decision‑making by combining AI outputs with market understanding
- Experiment with new AI‑enabled workflows to enhance dealer engagement and execution outcomes
- Partner with internal teams to support adoption of data‑driven and AI‑enabled solutions
What We’re Looking for
Technical & Professional Skills
- Interest in fixed income markets, with exposure to IG/HY viewed as a plus.
- Strong analytical skills and comfort working with data, Excel, and presentations.
- Ability to quickly learn financial products, platforms, and market concepts.
Communication & Relationship Skills
- Clear, professional written and verbal communication skills.
- Confident interacting with internal stakeholders and clients under guidance.
- Willingness to ask questions, seek feedback, and continuously improve.
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