Director, Revenue Management

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 
• An Inc. 5000 fastest growing private company in America every year since 2007! 

 

Description:

The Director Revenue Management oversees the timely and accurate production of scorecard reporting and client invoices, the collection of receipts owed to the Company and application to the appropriate client account, and the development and maintenance of scorecard, billing, and receivables systems and data. This role works with the billing and receivables teams, sales leaders, and Finance/IT leadership to improve processes and output.

 

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

 

Duties and Responsibilities:

• Oversees the resolution of internal/external customer disputes and discrepancies, collaborating across functions to promptly resolve issues
• Design, implements, and maintains efficient workflows that leverage existing systems and technology and incorporates new systems and technology when made available
• Conducts analysis and reviews of scorecard, billing, and receivables data and metrics to identify areas for improvement and to celebrate achievement
• Conducts ad-hoc reporting and business analysis as requested by leadership
• Ensures adherence to Company policies, internal controls, and regulatory requirements related to scorecard, billing and accounts receivable

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Desired Competencies: 

• Accountability – Holding self and others accountable to meet commitments
• Collaborative – Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction
• Communicates Effectively – Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
• Decision Quality – Makes good and timely decisions that keep the organization moving forward
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Planning Forethought and Alignment – Plans and prioritizes work to meet commitments aligned with organizational goals
• Stakeholder Management – Effectively prepares and balances the needs of multiple stakeholders while acting fairly in the decision-making process

 

 

 

Education and Experience: 

• High School Diploma or GED required
• Bachelor’s degree in accounting preferred
• Minimum 5 years' experience in billing, accounts receivable, or revenue management required
• Proficiency in Microsoft Office Suite required
• Advanced experience in Excel required

 

Location:  In office

Hybrid/Remote option may be considered with Management approval

 

Travel Requirements:   

Less than 5% (almost no travel)

 

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

 

Frequent:              Sitting, walking, eye/hand/foot coordination and repetitive motion

Occasional:         Standing and bending

Infrequent:           Lifting up to 10 pounds

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