Account Executive

Description

Job Title: Account Executive

Department: Sales 

Reports To: VP of Sales

Location: Ashburn, VA

Schedule: Monday - Friday

Hours: Full-time, 40-hours/week

FLSA Status: Salary, Exempt

Position Summary

As an outside sales professional, the Account Executive is responsible for business development and sales growth, selling professional services, managed services, and technology products. This position is responsible for providing RavenTek’s clients and prospects with the highest possible level of quality in service, ensuring client expectations are met or exceeded by being in constant communication and providing outstanding customer service. The Account Executive is responsible for identifying and executing RavenTek’s full stack solutions. The Account Executive will play a pivotal role in driving revenue growth by identifying and pursuing new opportunities as well as growing existing programs, selling both products and services. Collaborating closely with internal teams, this position will leverage sales expertise, positioning RavenTek professional services operations into existing and new sales opportunities, ensuring alignment with our clients' financial goals and enhancing RavenTek’s overall value propositions.

Essential Duties and Responsibilities

• Collaborate with the sales team to identify opportunities. 
• Engage with prospects to understand their needs and strategic initiatives. 
• Identify and demonstrate the product and services solutions RavenTek can provide. 
• Work closely with internal teams to create client and technology specific documentation and materials. 
• Achieve sales objectives through sales to new customers and sales of additional services to existing customers.
• Discover client business needs and propose appropriate products or services.
• Develop and maintain an elevated level of knowledge about RavenTek’s products and services.
• Work with key partners to drive associated product revenue.
• Successfully negotiate client contracts.
• Build and maintain trusting relationships with associates and customers.
• Provide pre-sales support, including solutions consulting, presentations, and responses to client inquiries to facilitate the successful integration of RavenTek solutions into the sales process. 
• Collaborate with our partner community to introduce RavenTek’s comprehensive solution offering.
• Maintain accurate records of sales activities, customer interactions, and opportunities in the CRM, contributing to the overall sales pipeline management.
• Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
• Complete required compliance training as assigned.
• Other duties as assigned.
• Travel as needed.

Qualifications, Knowledge, and Critical Skills

• Ability to develop a deep understanding of RavenTek’s technical aspects. 
• Ability to clearly convey both product and services benefits to technical and non-technical stakeholders.
• Effectively transfer thoughts and express ideas using speech and listening skills to influence others and gain support.
• Possess a competitive disposition; a high achiever who persists despite obstacles, opposition, or setbacks.
• Excellent customer service to ensure assigned accounts meet or exceed client satisfaction through upselling.
• Highly motivated and able to work independently.
• Strong selling skills as they relate to professional services and technology products.
• Strong network and consulting sales experience.
• Creative problem solver.
• Excellent written and verbal communication skills with an emphasis on persuasion and presentation abilities.

Education & Work Experience

• Bachelor’s degree or minimum of 5 years of relevant experience and/or military experience.
• 3 years of information technology and professional services sales experience required.
• Experience working within the Information Technology industry as an Original Equipment Manufacturer (OEM) or Value Added Reseller (VAR).

Certifications, Licenses

• N/A

Special Requirements

• N/A

Work Environment

Employee will be working indoors at times in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals o