Business Analyst- Innovation Division

Job Posting Title

Business Analyst- Innovation Division

Agency

695 OKLAHOMA TAX COMMISSION

Supervisory Organization

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Business Analyst- Innovation Division

Salary Range- $60,000.00-$70,000.00

*This is a hybrid position that is required to report to the Oklahoma City office 50% of the time*

Why you’ll love it here!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service.Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

GENERAL FUNCTION

The Business Analyst conducts organizational studies and evaluations, designs systems and procedures, conducts work simplification and measurement studies, and prepares operations and procedures manuals to assist management in operating more efficiently and effectively. This position is part of the Innovation Division where products and processes are reviewed and inspected to ensure the highest level of standards are maintained.

The Innovation Division utilizes analytical skills to evaluate the agency’s operations, including internal structure, business processes, and information technology infrastructure, and to develop methods for improvements. The focus of the Innovation Division is to streamline operations, enhance the customer experience, and increase revenue.

TYPICAL FUNCTIONS

The functions performed by employees in this position may include the following:

• Performs needs assessments on existing business process techniques, statistics; alternative delivery systems; information requirements analysis; design techniques, principles, tools and instruments
• Monitors and reviews information to detect process defects

• Analyzes needs and product requirements to create improved designs; secures ways to structure or classify multiple pieces of information; troubleshoots; works with new information to grasp its implications
• Instructs, coaches, and mentors others; to develop objectives and strategies; to develop testing; procedures, to coordinate work efforts; to prepare project/work plans and monitor work progress and prepare project progress reports
• Conducts information gathering; conveys user perspective to technical people in technical language; uses logic and analysis to identify the strengths and weaknesses of different approaches
• Collects and analyzes data for business operational improvements and opportunities
• Leads projects and coordinates with other teams to produce favorable business outcomes
• Tests business processes and recommends improvements
• Models and verifies the confidentiality, integrity and assurance of business data;
• Ensures consistency, reliability and quality of all standard reports
• Defines and documents business change requirements and streamlines business operational models
• Builds ad-hoc analyses based on requests from the business teams and develops subject matter expertise on assigned problem domains

COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of