Security Professional - Operations Front Desk

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Professional - Operations Front Desk in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more.

As a Front Desk Security Officer with Allied Universal at a leading financial institution, you will be the first point of contact for visitors and employees, helping to maintain a secure environment through access control and exceptional customer service. Your role will involve monitoring entry points, verifying credentials, and assisting with security-related inquiries, all while embodying our values of teamwork, integrity, and a people-first approach. This is an exciting opportunity to make a meaningful impact in a dynamic and professional location.

Position Type: Full Time

Pay Rate: $19.05 / Hour

Job Schedule:

DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk of a financial institution location.
• Monitor access control at the front desk, verifying identification and credentials for employees, visitors, and vendors.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and visitor logs as required by site procedures.
• Assist with emergency response activities as directed, communicating promptly with Allied Universal management and/or site contacts.
• Support a welcoming environment while helping to deter unauthorized access and/or suspicious activities at the front desk area.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• A valid guard card or security license is preferred, subject to state and/or local laws and regulations.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our