Customer Architect

Come create the technology that helps the world act together 

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. 

  

The team you'll be part of 

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. 

In the CNS S&C Market Services Europe organization, we have a customer-centric technology team with Customer Architects and Customer Technical Project Managers owning the technical success of complex project service deliveries, assuming the technical interface roles towards the customer. 
 

What you will learn and contribute to 

• The Customer Architect (CA) manages selected complex projects where Nokia delivers the complete solution as End-to-End owner, or for First-Off and large non-standard or cross-organization solutions, or solutions with 3rd- and 4thParty involvement. 
• Defines and manages the end-to-end solution technical deliverables, including system level end to end high level design, requirements baselining, release and configuration management.  
• Leads the E2E design activities/discussions/meeting with Nokia Internal and customer teams. Act as a single point of contact for E2E high level design discussions. 
• Understands and captures the critical inputs of stakeholders and translates them into effective requirements and solutions. Specifies & designs effective end-to-end solutions, through the design of architecture, to meet customer needs in a market positioning prospective. Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the clients’ requirements. 
• Responsible for approval process for design deliverables. 
• Provides guidelines to project technical teams during integration & verification phase when needed. 
• Proactively seeks to understand customer needs and upsell opportunities. 
• Provides support to pre-sales when requested, helping to convince the customer to buy from Nokia. 
• Regularly shares Best Practices and Lessons Learned in Knowledge Sharing sessions. 

 

Your skills and experience 

 You have: 

• Experience as Solution Architect in complex projects with cross domain / E2E technology areas (5 years of experience)  
• Experience in Telco Cloud Core networks area and Data Center design 
• Self-starter - able to demonstratestrong sense of business ownership and leadership. 
• Ability to steer and coordinate and take the responsibility in leading the resolution of complex technical issues 
• Strong customer interaction and team playing skills 
• Excellent written and verbal communication skills in English  
• Having Cross domain technical management experience is a plus

  It is of a benefit in case you have: 

• worked with Nokia solutions before  
• already participated and contributed in presales 
• public and/or hybrid cloud experience 
• CI/CD automation experience 

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere