Senior Systems Engineer

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Job Description:

Due to an upcoming retirement we are looking for an experienced Senior Systems Engineer to join our fantastic IT team.

Wacker Neuson, a leading manufacturer of light and compact equipment with over 50 affiliates, 140 sales and service stations, and more than 12,000 sales and service partners across the globe

What you will do:

The primary role of the Senior Systems Engineer is to ensure a stable and reliable systems infrastructure that supports the business goals and objectives. This position is part of a team who manages the design and day-to-day support of IT operations system infrastructure including but not limited to servers (physical/virtual), clients, Active Directory, VOIP, disk management and disaster recovery/backups.

This position collaborates across the enterprise on a global and local level, working closely with functional Key users, technical resources, and the global infrastructure team to implement successful business solutions.

Essential Duties and Responsibilities:

Technology Functions:

• Performs assigned day-to-day system maintenance and user support tasks.
• Responds and provides support for day to day helpdesk incidents.
• Maintains assigned systems, prioritizes tasks and defines tasks for this position and others.
• Diagnoses, resolves and communicates advanced server and client problems.
• Assists in defining and executing ongoing administration and health maintenance plans, procedures and operations.
• Designs, installs, configures, administers, tunes, troubleshoots, stabilizes and optimizes servers and related components in or to achieve high availability and performance of the various business applications supported.
• Designs systems for a remote site.
• Provides advance level support for current call center system and collaborative infrastructure systems.

Systems Design and Solution Development:

• Supports the deployment of production systems and provides post-production support.
• Develops and communicates project plans including accurate time, cost estimates, risk analysis, and production support activities; informs team members and stakeholders of project or development status.
• Plans and coordinates system upgrade activities.
• Manages cross-functional project teams.
• Identifies significant process improvement opportunities and may lead implementation.

System Design & Architecture:

• Develops detailed process flows, documentation and procedures by collaborating with IT operations & other department’s personnel.
• Cost effectively develops and implements a comprehensive system designs that meets business requirements by utilizing technology in the most simplistic method possible.

Safety:

• Performs all job functions in a safe manner and maintains safety awareness.
• Reports known accidents, injuries and unsafe practices and/or conditions to manager.

Project Management:

• Teamwork and collaboration expertise with significant experience in taking a leadership role in teams and project activities; demonstrates coordination and team leadership skills; manages cross-functional project teams.
• Supports the deployment of production systems and provides post-production support.
• Develops and communicates project plans including accurate time, cost estimates, risk analysis, and production support activities; informs team members and stakeholders of project or development status.
• Plans and coordinates system upgrade activities.
• Manages cross-functional project teams.
• 
  Identifies significant process improvement opportunities and may lead implementation.

System Design & Architecture:

• Develops detailed process flows, documentation and procedures by collaborating with IT operations & other department’s personnel.
• Cost effectively develops and implements a comprehensive system designs that meets business requirements by utilizing technology in the most simplistic method possible.

Safety:

• Performs all job functions in a safe manner and maintains safety awareness.
• Reports known accidents, injuries and unsafe practices and/or conditions to manager.

Required Skills:

Qualifications: Additional years of experience or education may be substituted for each other as determined by Human Resources.

• A Bachelor’s Degree or work equivalent experience is required.
• Relevant technical certifications, such as Microsoft MCSE Certification, is preferred.
• A minimum of 10 years’