Sr. Associate, Modernization Projects

Date Posted:

2025-01-21

Country:

United States of America

Location:

OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA

Otis is the world leader in reliable, efficient, and technologically advanced elevators, escalators, and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety, and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies, and cultures. So just imagine where we can take you!

Job Responsibilities

The selected candidate will be responsible for Modernization projects encompassing various sizes and scope. The position is a critical touch point between the Otis branch offices, Otis Service Center, and Otis factories and critical suppliers. Excellent written and verbal communication skills are required, as well as the ability to balance multiple requests at the same time.

Primary responsibilities:

• Project coordination support for Mod projects.

• Financial estimating and material ordering of Modernization systems.

• Tracking weekly factory shipments.

• Supporting Material & Time (AMT) warranty during the installation of the modernization.

• Engaging with external suppliers and shipping providers to ensure successful on-time project delivery.

• Understanding of Mod ordering systems (eLog) to support branch sales reps.

• Supporting the Mod phone hotline.

• Supporting department quality objectives, including but not limited to continuous updating of standard work processes.

• Participate in process improvement activities to improve internal processes for communication and productivity.

• Leading conference calls with Otis branch offices to support project coordination

• Adhering to Otis’ Absolutes of Safety, Ethics and Quality

Education

• High school diploma or equivalent required; bachelor’s degree preferred

Experience/Qualifications

• Demonstrated project coordination and management skills.

• Excellent organizational and analytical skills.

• Self-motivated individual contributor who can work well in a team environment.

• Excellent verbal, communication, and customer service skills.

• Ability to technically understand Otis Mod control systems and accessories.

• Knowledge of Microsoft Word and Excel is required.

• This position can be fully onsite or hybrid.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belo