Customer Account Associate-GCK/Kroger

Foods you love. Brands you trust. And a career that empowers you to grow. 
 
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

 

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
 
This position is not eligible for Visa Sponsorship.

 

 

This is a developmental assignment designed to build the capability to manage an account generally of 18-24 months in duration. 

 

POSITION OVERVIEW:

• Develops actionable insights based upon analyses conducted. 
• Leads Category Development for a portion of a large/strategic account. 
• Achieves annual sales, trade spend, and 4P objectives for assigned customer and categories. 
• Owns responsibility for the Customer Category Business Plan for one or more categories at assigned customer and participates in the customer business planning process.  Optimizes customer contribution for selected categories.   

 

PRIMARY RESPONSIBILITIES: 

 

Selling - Customer Presentations 

• Develop/customize category plan based selling stories regarding assortment, new items, pricing, promotions, display/merchandising tactics and plans 

• Develop customized presentations based upon analyses  

• Present plans, recommendations, initiatives to customer to gain approval  

 Insight Development 

• Identify insights and specific opportunities based on analysis of category data  

• Provide recommendations to the account team based on analysis and interpretation of  sales data  

• Assist in development of shopper and store clusters to enhance selling opportunities 

• Communicate actionable conclusions based on the results of analyses to customers 

• Create Ad-hoc reports designed to interpret results of analyses conducted. 

 Category Business Planning and Execution 

• Participate in the development of Customer Category Business Plan(s) with customer(s). 

• Frequently interact with customer personnel to drive the execution of the customer category plan 

• Achieve 4P objectives (promotion, new item, merchandising, etc) and goals through the activation of customer category plans 

• Track plan progress and conducts periodic reviews with customer and Nestlé partners and make adjustments as necessary 

 

Communication & Coordination  

• Responsible for timely and effective communication of customer/category and forecast information  

• Collaborate with other account managers to activate scale events 

• Actively ensure effective communication with AOC/APC, Logistics, etc. 

 Commercial Spend Management  

• Effectively manage commercial spend to achieve sales volume goals and trade spend goals, including administration, record keeping, tracking and follow-up 

• Collaborate with Sales Finance Manager on financial reconciliation on a monthly basis 

 

Other    

• Manage the numerous administrative duties required for this role,