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Senior Account Executive Enterprise
GenesysFrankfurt am Main, Germanyfull_timeVerifiedPosted 10 Jul 2024
About the role
<p>Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. </p><p></p><p>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</p><p></p><p>The r<span><span>ole is open for remote working arrangement within Germany.</span></span></p><p></p><p>Genesys powers more than 70 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe, that great customer engagement drives great business outcomes. More than 10.000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts, including Gartner and Forrester, as a leader in both cloud and on-premise customer engagement solutions.</p><p></p><ul><li>Are you a highly motivated, experienced Enterprise Sales Executive with a passion for working with leading edge software?</li><li>Do you want to be part of a global company that is a recognized leader in the customer experience space?</li><li>Do you enjoy complex sales engagements, hunting for new business?</li><li>Are you able to create complex, long-term account and partner strategies?</li><li>Do you like being a part of senior leader customer meetings to represent vision and strategy of Genesys?</li><li>Are you a great team-player who not only works in a team, but can bring the team forward with excellence in what you do?</li></ul><p></p><p><b>If you said yes, then we would love to hear from you.</b></p><p></p><p>Genesys is hiring a professional for a Sales role in the Enterprise Sales Team.</p><p>At Genesys, our Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the Enterprise business segments. As Account Executive you will learn how to become a consultative sales professional, how to take ownership for dedicated accounts, positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth from within the existing customer base. In co-working with a dedicated Account Manager as well as Sales Coach you will learn from experienced Genesys Employees as part of a verticalized Sales Team.</p><p>The Account Executive’s main goal is to achieve an annual sales target by converting as many opportunities into won business as possible. Once an opportunity has been closed, the Account Team´s role is to engage with the appropriate internal resources to help manage the initial phases of post-sales support and ensure the implementation is set up accordingly.</p><p></p><p><b>What we look for and expect from the right individual is:</b></p><ul><li>Bringing in, developing and maintaining relationships with customers/prospects</li><li>Being part of numerous complex and consultative sales engagements</li><li>Selling complex software solutions in dedicated industries</li><li>Jointly developing account and opportunity plans in a motivated team as a Senior Account Executive</li><li>Identifying customer/project demands and mapping to the Genesys portfolio</li><li>Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles</li><li>Taking revenue responsibility and carrying of a sales quota</li><li>Establishing a reliable network between partners, transformational partners, independent consultants, and technology partners of Genesys to raise the ability to execute and to position Genesys in top management decided projects</li><li>Reviewing accounts/projects and establishing a framework to create the right strategy to maximize the value of deals and win deals.</li></ul><p></p><p><b>Required qualifications:</b></p><p></p><ul><li>Bachelor’s degree in Computer Science, Engineering, Economics, Business Administration or similar education</li><li>5+ years of professional and verticalized experience with demonstratable success in verticalized sales, preferably with strong CCaaS, SaaS, IaaS, Paa
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