Strategic Client Manager

Want to be a part of our team?

Please note critical skills of must have experience selling 500G+ connections to clients with wholesale IP transit needs (i.e. gaming, hosting, CDN, OTT, etc.). The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services,to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

Working at NTT

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities but are expected to be done in a timely fashion unless otherwise instructed. NTT will provide reasonable accommodations to employees with physical/mental limitations to enable these individuals to perform the essential functions of their jobs.

In this role you will:

• Generate new sales consistent with monthly NIMRR targets.
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
• Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
• Development of close working relationships with NTT international affiliate companies
• Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
• Development of a quarterly business plan consistent with department objectives.
• Track, manage, and report ongoing activity relative to plan.
• Flexibility to work outside of standard 8am-5pm local time zone hours.
• Ability to travel up to 50%, or as needed.

This role is perfect for you, if you:

• Bachelor’s Degree in Business, Marketing, Finance, or a related field preferred.
• Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
• Have a good understanding of the respective strengths and weaknesses of such Providers.
• Minimum of 5-7 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth.
• Good knowledge of all Microsoft Office applications.
• Good knowledge of Salesforce.com or similar CRM.
• A track record of over-achieving sales quotas

Skills and Core Competencies

• Development of complex multi-component business solutions within the Technology and/or ISP industries
• Must be familiar with the unique technical requirements of IP Transit network customers.
• Thorough understanding of the underlying technologies and economics of the Internet.
• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
• Excellent communication skills, both verbal and written

Skills and Core Competencies

• Development of complex multi-component business solutions within the Technology and/or ISP industries
• Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
• A track record of over-achieving sales targets
• Thorough understanding of the underlying technologies and economics of the Internet.
• Must be familiar with the unique technical requirements of large network customers.
• Excellent communication skills, both verbal and written.
• Must be able to efficiently communicate to senior management both within and outside the company.
• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
• Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
• Flexibility to work outside of standard 9am-6pm local time zone hours.
• Travel, as permitted, to customer meetings, trade events and other business events as may be required

Skills Summary

DevOps, Network Management, Network Performance, Routing, Routing and Switching, Software Defined Networking (SDN)

What will make you a good fit for the role?

Workplace type:

Remote Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that em