Director, Sales Leadership Development and Account Management

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title:   Director, Sales Leadership Development & Account Management

Location:   Boston, MA or Dallas, TX (Hybrid – 3 days/in office)

Overview:

The Director, Sales Leadership Development & Account Management is responsible for shaping the strategy, design, and execution of leadership development initiatives and account management practices across Galderma’s U.S. Commercial teams. This role will focus on developing and implementing high-impact programs that enhance the skills and competencies of sales leaders and account managers, ensuring they excel in customer engagement, relationship building, and driving business growth. The Director will work closely with marketing and sales leadership to align develop efforts with business objectives.

Key Responsibilities:

Leadership Development:

• Identify and prioritize the necessary competencies and skill sets required for effective sales leadership in the evolving marketplace.

• Develop and implement comprehensive leadership development programs for sales professionals and sales leaders to enhance their skills and drive performance.

• Collaborate with senior leadership to identify skill gaps and create tailored training initiatives that support career advancement with the sales team.

Account Management:

• Evaluate and prioritize the necessary competencies and skill sets required for effective account management in the evolving marketplace across Galderma’s US business.

• Oversee the training plan for the management of key accounts, ensuring strategies are in place to maximize customer satisfaction, retention, and revenue growth.

• Develop strategic account management capability plans that align with organizational goals and drive performance.

Strategic Planning & Collaboration:

• Develop and implement standardized training tools, curricula, and operational solutions for account management and sales leadership across the U.S. to ensure consistency and effectiveness.

• Lead cross-functional initiatives with marketing, market access, and product teams to ensure that training and account strategies are aligned with corporate goals.

• Implement robust evaluation procedures to assess the effectiveness of training programs, utilizing feedback and performance metrics to drive continuous improvement.

• Communicate training programs and account management outcomes to leadership, identifying potential development areas and opportunities for enhancement.

• Manage the budget for leadership development and account management initiatives, ensuring alignment with organization priorities and financial targets.

Cultural Leadership:

• Oversee and mentor direct report(s) dedicated to the development and delivery of training content, ensuring alignment with business objectives and timely execution of training initiatives