Bartender

Job Details

Job Location: Sandston, VA 23150Salary Range: $14.00 - $15.00 Hourly

SUMMARY:

Responsible for overseeing complete bar preparation, ordering, planning, scheduling, and serving quality products to Brand Standards. Consistency is a key element in a positive guest experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively in a fast-paced environment.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Interact/socialize with guests.
• Greet and serve guests as demand is needed.
• Serve alcohol responsibly, reaching out to management for intervention, if necessary.
• Mix, garnish and serve alcoholic and nonalcoholic drinks for guests of bar and dining room following standard recipes.
• Perform a variety of food preparation duties, such as preparing hot and cold foods, hors d’oeuvres and drinks.
• Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas.
• Operate beer dispenser, brew coffee, tea, etc.
• Operate cooking equipment.
• Wash and sterilize stemware and dishes.
• Order supplies, puts up stock, and keeps records.
• Maintain Brand Standards and Health Department requirements.
• Will be required to run Micros (register) collecting money from guest immediately and balancing cash.
• Will be required to stock and setup the bar.
• Arrange bottles and glasses to maintain an attractive display in agreement with Brand standards.
• May be required to break down meeting rooms; handle evening coffee breaks or refresh, etc.
• Use empowerment to exceed associate/guest expectations and resolve conflicts.
• Proper administration of key control.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Willingness and ability to train new associates.
• Thoroughly understand and implement the Brand service culture.
• Perform all shift checklist responsibilities.
• Assist other associates as the workload dictates to ensure the team’s entire workload is completed daily.
• May be asked to operate a motor vehicle in the course of running errands for the hotel.
• Perform other duties as required.

 

SUPERVISORY RESPONSIBILITIES:

• None

 

SPECIAL REQUIREMENTS:

• Prompt and regular attendance
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
• Associates are required to comply with hotel and/or department uniform and professional attitude and appearance standards.
• Associates are expected to carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
• Participate in all mandatory job training and meetings.
• Food handling certification or as required by local health department.
• Required to attend and successfully complete Alcohol Beverage Education training.
• Adhere to requirements, policies, and procedures outlined in Employee Handbook and/or other property documents.
• Immediately report any suspicious activities by guests or others.

 

EQUIPMENT OPERATED:  Micros (POS)

• Oven and stove
• Dishwasher
• Griddle
• Electric chaffing dishes
• Commercial coffee machine
• Juice machine; tea machine; beer dispenser