Jobs and Careers

Program Supervisor - Harriman, Jacksboro and Oak Ridge, TN

TN - Jacksboro OBOT, United States, United Statesfull_timeVerifiedPosted 17 Jul 2026

About the role

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Program Supervisor

Oversee daily program operations and offer assistance where needed, dependent on licensure
and ability
Oversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities
Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority
Screen and interview new associates for hire as needed and submit requests for approval, as necessary
Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum
Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO
Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity
Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision
Coordinate with Operations Support Team to address needs within the center
Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority
Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations
Review, interpret, and reflect on changes to policies or procedures and present information to leadership
Manage program staff and interact positively with patients, visitors, and members of the Community
Conduct internal audit processes to analyze program performance in various areas
Function in an administrative capacity to assure necessary information is provided to patients
and staff

Education and Experience requirements

Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.
Highschool Diploma or GED required

Schedule and Travel

Center locations:

Harriman, TN

2305 N. Gateway Avenue, Unit 4

Harriman, TN 37748

Monday-Friday; 8:00am-5:00pm

Jacksboro, TN

114 Perkins Lane

Jacksboro, TN 37757

Monday-Friday; 8:00am-5:00pm

Oak Ridge, TN

110 Raleigh Road

Oak Ridge, TN 37830

Tuesday; 9:00am-2:00pm
Wednesday; 9:00am-5:00pm
Thursday; 12:00pm-5:00pm

Must be willing to travel to all center locations. Crossroads has a travel reimbursement policy which includes mileage reimbursement.
Candidates work with t