Warehouse Associate - Shipping Department

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.

Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.

Every order that leaves the branch passes through the shipping department. That means every contractor waiting on wire, every job site running against a deadline, and every customer who counts on Shepherd depends on this role being done right.

The Warehouse Associate – Shipping Department is not just a packing station. You are the last set of eyes before an order goes out the door. When shipping is accurate — right product, right quantity, right documentation — customers stay on schedule and Shepherd’s reputation holds. When it is not, the entire chain breaks.

This role is for someone who pays attention when the pace is high, who catches the mistake before it leaves the building, and who understands that their work is the final stamp of quality on everything Shepherd promises to deliver.

• We Keep Our Promises: Every outbound order you touch is a promise Shepherd made to a customer. Right product, right count, right label — every time. If something is off before it leaves the dock, you catch it. If it goes out wrong, someone’s job site feels it.

• We Stay Hungry: You notice what slows the shipping floor down and you say something. You look for a smarter staging sequence, a faster verification habit, a better way to document exceptions. You do not just run the process — you improve it.

• We Grow Together:  Shipping does not work in isolation. You coordinate with the warehouse team, counter sales, and dispatch every day. When communication is clean — on priority orders, on exceptions, on timing — the whole branch executes better.

• We Own It: You do not pass the problem forward. If an order is short, you resolve it before it stages. If documentation is missing, you track it down. If something looks wrong, you stop and ask. Ownership in shipping means the customer never finds out about the mistake.

• We Go Above & Beyond: You make sure will-call orders are staged before customers arrive. You flag time-critical shipments before dispatch asks. You see what is coming and you get ahead of it. That is what above-and-beyond looks like on a shipping dock.

Outbound Order Accuracy & Fulfillment

• Pull, verify, and stage outbound orders accurately — right product, right quantity, right destination, every time

• Confirm shipping documentation is complete and accurate on every outbound shipment before it leaves the dock

• Conduct a final physical check on staged orders to catch discrepancies before they become customer problems

• Ensure will-call orders are staged, labeled, and ready before the customer arrives

• Coordinate with counter sales and dispatch on priority-flagged or time-critical orders

Shipping Documentation & Compliance

• Generate and verify bills of lading, packing slips, and delivery confirmations for all outbound shipments

• Document all shipping exceptions — shortages, substitutions, split shipments — clearly and promptly

• Maintain accurate records of outbound activity in the warehouse management system

• Flag documentation errors or system discrepancies to the Warehouse Manager before they leave the building

Inventory Integrity at the Dock

• Pull orders accurately from bin locations and confirm picks against order documents

• Return mispicks, over-pulls, and damaged product to proper locations immediately

• Report recurring pick errors or bin location discrepancies to the Warehouse Manager for root cause review

• Treat every inventory dis