Restaurant Manager- Logan Airport

Legal Sea Foods is always accepting applications for qualified Restaurant leaders for management at all locations.

The Restaurant Manager is a member of the FOH management team compensated on an hourly basis that assists the other managers with the shift execution of FOH operations in a manner consistent with the Company’s Core Values, policies, specifications, Food Safety & Sanitation, and quality assurance to promote the finest guest and employee experience. The RM models and acts in accordance with Legal Sea Foods policies and standards.

DUTIES & RESPONSIBILITIES:

• In the absence of a senior FOH manager, leads restaurant FOH shift and FOH Department employees to ensure excellent restaurant operations including opening and closing duties.
• Handles employee relations issues/concerns and guest complaints during shift when the FOH manager on duty is not present. 
• Assists with the staffing of the restaurant including participating in hiring process.
• Manages job assignments, break rotation and delegation of tasks during shift when manager on duty is not present.
• As opener/closer, responsible for compliance with procedures and policies, including food safety and sanitation matters.
• Provides support and assistance to associates on point of sale and reservations issues.
• Provides and coordinates excellent customer service to facilitate Return of Guest.
• Responsible for timely and accurate completion and reconciliation of all financial transactions and operating point of sale terminals according to established cash handling guidelines.
• Helps with and may conduct Legal Sea Foods training such as Service and Sanitation, Menu, Fish, and POS for new hires.
• Assists with the preparation/completion of paperwork required to operate the restaurant.
• Assists with recordkeeping duties in the restaurant including adding employees to systems, ensuring employees are punched in while performing work, and maintaining accurate employee personnel files.
• Responsible for following and enforcing Company standards, protocols and policies including, without limitation:  safety, sanitation, and respectful workplace.
• Acts with integrity and promotes the Code of Ethics.

SKILLS & COMPETENCIES:

• Must be able to take direction and delegate well.
• Promotes a team atmosphere/works well on a team.
• Excellent guest service skills required.
• Effective communication skills.
• Ability to handle cash and paperwork accurately.
• Leads by example.
• Demonstrated good judgment.
• Availability to work nights, weekends, and holidays.
• Ability to work in a fast-paced environment.
• A satisfactory background check which includes criminal history
• Committed to continuous improvement of self and others.   

EXPERIENCE & TRAINING:

• Prior leadership experience preferred.
• Knowledgeable of allergy procedures.
• Must be ServSafe and CPR certified within 60 days of holding the position.
• Must have Guest Relations and Discrimination, Harassment and Retaliation Prevention Training.
• Must be knowledgeable of Legal Sea Foods menus.
• Must be familiar with the Point of Service and Reservations