Senior Employee and Labor Relations Specialist

Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research. 

Location: Onsite at Tufts Medical Center Boston, MA

Job Overview 

This position is responsible for developing resolutions to Employee Relations/Labor issues by providing advice, research and direction to management and employees utilizing advance skills and knowledge pertaining to employment law and labor law.  Applies experience and skills in problem resolution and investigations.  Effectively leads diversity, equity and inclusion initiatives. 

Job Description 

Minimum Qualifications: 

1. Bachelor’s degree in Human Resources, Business Management, or related field. 

2. Five (5) years of experience in Human Resources, Employee Relations, and Labor Relations. 

Preferred Qualifications: 

1. Master’s degree in Human Resources, Labor Relations, Business Administration, or related field. 

2. Seven (7) years of experience in Human Resources, Employee Relations, and Labor Relations. 

3. Certification in Human Resources. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Provides advice, consultation and direction to Leaders to resolve complex employee/labor relations issues involving a variety of areas including employee discipline/corrective action and employee appeals and the grievance process. 

2. Develops and modifies Employee Relations communication programs and provides advice and support to Leaders to enhance effective communication.   

3. Conducts internal investigations and prepares investigative reports. 

4. Works with Leadership, Payroll and Human Resources colleagues on the interpretation and administration of the Collective Bargaining Agreement.   

5. Provides union contract administration including the investigation of grievances, drafting grievance responses, MOA preparation. 

6. Coordinates and prepares information for grievance hearings, arbitration and administrative hearings, for example MCAD and unemployment. Serves as Tufts’ witness when necessary. 

7. Provides direction and support for Leave Administration issues as needed. 

8. Collaborates on and advises on policy development. 

9. Collaborates with colleagues to plan