Data Operations / Production Support Lead

OZ – Data Operations / Production Support Lead

We believe work should be innately rewarding and a team-building venture. Working with our teammates and clients should be an enjoyable journey where we can learn, grow as professionals, and achieve amazing results. Our core values revolve around this philosophy. We are relentlessly committed to helping our clients achieve their business goals, leapfrog the competition, and become leaders in their industry. What drives us forward is the culture of creativity combined with a disciplined approach, passion for learning & innovating, and a ‘can do’ attitude!

What We're Looking For

We are seeking an individual who embodies our belief in the intrinsic rewards of work and the power of collaborative teamwork. Our ideal candidate sees work as an enriching journey, embracing learning, and achieving remarkable outcomes while partnering with colleagues and clients. Rooted in this ethos, we are resolutely dedicated to empowering clients to excel in their business objectives. The desired candidate should exemplify a fusion of creative thinking and structured methodology, fueled by a fervent passion for innovation and a proactive "can-do" mindset. This leadership role demands a proven background in the operations and support of Data Analytics solutions, encompassing technical program management, resource guidance, and the execution of advisory and implementation projects within cross-functional teams. Whether a seasoned data professional or transitioning with consultancy experience, a hunger for success and the ability to thrive in a genuine consulting environment will define success in this opportunity, enabling individuals to establish a notable industry presence.

Position Overview

With global clients, this position requires a leader with solid experience in Data Analytics consulting, including technical program management, resource coaching, support and maintenance of global solutions, and delivery of advisory and implementation projects. You will need to work effectively with a multi-disciplinary team of analytics geeks, data engineers, and architects. Candidates in team-leading data and analytics development roles will be considered if they are looking to evolve and have some consultancy experience already. A hunger to succeed and the ability to work in a true and real consulting environment is key as this opportunity will offer the chance to make a name for yourself across the industry.

Key Responsibilities

Strategy and Management

• Ability to interact with OZ client’s project owners and onsite team leaders to understand project objectives and serve as an adviser in defining the best way to build and deliver the required solution.
• Demonstrate thought leadership in the delivery, production support, and operations of different data solutions such as data warehouses, data lakes, dashboards, scorecards, and data management.
• Accelerate adoption of and promote adherence to guidelines/standards by engaging, teaching, training, and mentoring peers, and associates.
• Strong teamwork, leadership, and interpersonal skills
• Comfortable making operational decisions, monitoring progress, and reporting results in a fast-paced growth environment.
• Excellent presentation skills with the ability to communicate and persuade onsite team leaders and project owners as needed.
• Facilitate performance reviews, identifying training and development requirements and plans.

Solution Delivery

• Ability to translate business needs and objectives into requirements and project estimates.
• Support engagement planning; mobilize and manage nearshore teams; define deliverable structure and content; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.
• Manage program/project daily activities to identify and mitigate delivery issues or roadblocks.
• Coordination of Data Analytics nearshore team members with client stakeholders and project managers.
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

Financial Management

• Verify accurate solution estimates are provided, proposals are consistent with guidelines/standards, and potential risks have been identified.

What You’re Looking For:

If you’re looking for an opportunity to work in a fast-growing market, surrounded by talented, motivated, and global colleagues who thrive on helping clients meet their most pressing business goals, we are the company for you. If you’re driven, passionate, and want to be a “key player” in a company’s growth, we invite you to make a difference with an organization that