Virtual Care Strategy & Delivery Manager

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.   Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.   Join us to drive positive, lasting change that moves missions and the government forward!  

You are: 

A problem-solver. You focus on people, whether they are patients, consumers or citizen stakeholders. You use human-centered design to help our clients pivot to the new.   

 

The work:

• Work with our Chief Medical Officer (CMO) and team of experts to expand value delivered and extend of market impacted by virtual health innovations.
• Work with physicians, clinical staff, healthcare administrator, technical staff, patients and other stakeholders to transform the federal health landscape through innovative virtual care processes, practices, care models, and payment models.
• Serve as a key customer contact to understand the needs of health care and business leaders as well as patients/employees to enhance systems to drive value and better outcomes through a strategic approach to outcomes leveraging new technical capabilities and data.
• Client delivery that requires developing solutions and deliverables for clients in the areas of virtual health and health transformation, as well as supporting business development and thought leadership related to innovative technologies in health.  
• Direct work with clients and delivery of virtual health tools and processes working with clients, developers, and others as needed.  
• Time will be split between strategy, client delivery, and business development.

 

Here's what you need:

• 5-7 years of experience within a clinical setting
• Direct work in virtual care/telehealth operations
• Direct experience with developing and implementing health policy
• Experience developing, analyzing, and improving clinical care delivery to include process change and change management
• Experience contributing to technical system development such as: requirements development/understanding including work with agile methodologies/agile development, user experience, and application requirements gathering, backlog management and prioritization
• Experience collaborating with clinical business owners to drive innovation and transformation

 

Bonus points if you have:

• Clinical credentials (MD, PA, NP, RN)
• Combination of Federal and commercial health experience
• Experience with business development type activities such as: respond to RFI/RFP, selling/growth at the project level, etc.
• Scrum or Agile Certifications
• Experience delivery solutions levering FHIR / data interoperability experience
• Data informatics experience
• FHIR / data interoperability experience
• Knowledge and use of artificial intelligence concepts and tools

 

A problem-solver. You focus on people, whether they are patients, consumers or citizen stakeholders. You use human-centered design to help our clients pivot to the new.   

 

The work:

• Build client relationships by developing and delivering strategic solutions for federal healthcare clients.  

• Lead teams to develop quality and insightful work products to help clients solve their most pressing strategic challenges.

• Establish work plans and coordinates staffing for each phase of project and arranges for recruitment or assignment of project personnel. 

• Identifies functional or cross functional requirements and resources required for each task.

 

Here's what you need:

• Bachelor’s Degree or equivalent experience

• 6+ years of client facing experience providing strategy and consulting services for federal health clients 

• Experience developing and managing client relationships within the Centers for Disease Control and Prevention (CDC)

• Experience engaging in relationship mapping, client presentations, and other activities to help grow footprint at client

• Experience with business development at a federal healthcare agency

 

Here, you will use your ingenuity to enrich the connection between peo