Specialty Pharmacy Technician II - No Nights/Weekends

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Are you looking for a career with purpose and opportunity? We are open Monday - Friday 8am to 6pm and closed on the weekends and for national holidays. We are seeking someone who will work full time.

Address: 350 Longwood Ave. Ste B Boston, MA 02215

CVS Health, a Fortune 4 company, has an exciting new opportunity for a Pharmacy Technician in Boston, MA. Our CarePlus Specialty Pharmacy specializes in Oncology, MS, Hepatitis, HIV, Rheumatology, Dermatology, Transplant and Gastrointestinal diseases and we're adding Pharmacy Technicians to this team! As a Pharmacy Technician, you will focus on refill calls, set up deliveries to patients, answer phones, and process, fill, and ring out prescriptions. In addition, you will work closely with others to process prior authorizations, copay assistance, and benefits verification.

When we think about our team of Pharmacy Technicians what comes to mind is open to challenges, enthusiastic, dependable, empathetic, and hard working. We are looking for technicians with similar traits to join our legendary team to support patients and pharmacists alike and do whatever needs to be done for the needs of the business.

In order to be successful in this role you will deal with a diverse customer base in a friendly and confident manner, work in a team environment and always be given the chance to learn & grown in your career. You should be motivated, organized, detail-oriented, and have excellent communication skills along with the ability to learn new operating systems, pharmacology, and medical technology.

We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. No nights or weekend shifts! Benefits eligible within 30 days or the first of the month! In addition to sixteen paid days off for employees, we also offer ten paid holidays. We will also provide a variety of paid pass options for Public Transportation including bus, train, etc.

Primary Job Duties & Responsibilities

Assists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.
Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.
Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.
Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.
Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.
Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.
Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.
Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.
Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services.

Performs data entry of prescription orders including calculation of dosing, assignment of directions and accurate interpretation of prescription requirements.

Performs verification of benefits, and conducts outreach to patients, healthcare professionals, and insurance companies for resolution of issues.

Essential Qualifications

- 1+ years of Pharmacy Technician experience
- Valid Pharmacy Technician License in the state of Massachusetts

- Nationally Certified Pharmacy Technician (CPhT)

Education

High school diploma or equivalent required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rat