Business Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst

What does a successful Business Analyst do? At Fiserv, a successful Business Analyst solves technology information systems problems by analyzing requirements and existing systems, and designing computer programs. Often acting as the interface between the business and technology functions, they work to understand the overall business needs, create a business case, and define technical requirements. Our Business Analysts employ planning, stakeholder analysis, risk assessment, organizational analysis, interface analysis, writing skills, and user experience to ensure the success of technological implementations.

What you will do:

• Analyze and document business requirements and lead sessions with diverse audiences across the organization.
• Act as a liaison between business and technical teams, translating business needs into technical requirements.
• Perform planning, stakeholder analysis, and risk assessment.
• Conduct organizational and interface analysis.
• Develop and recommend system controls and protocols to streamline and improve business processes.
• Write and execute SQL queries against Oracle databases.
• Gather business requirements, particularly around Loan Accounting systems.

What you will need to have:

• 4+ years of progressively responsible business design experience.
• 4+ years of experience documenting business requirements and leading sessions with diverse organizational audiences.
• 4+ years of experience writing and executing SQL queries against Oracle databases.
• 4+ years of experience gathering business requirements for Loan Accounting systems.
• Bachelor’s degree in Computer Science, Information Systems, or a related field and/or equivalent military experience.

What would be great to have:

• Background in software development.
• Knowledge and experience in the financial industry, particularly within the student loan industry.
• Experience with Agile software development concepts.
• Advanced skills in Microsoft Excel and proficiency in the Microsoft Office Suite.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard backgrou