WestJet PT Customer Service Agent-MSP

General information

Job Title WestJet PT Customer Service Agent-MSP Date Wednesday, December 4, 2024 State Minnesota City Minneapolis Base Pay Rate: $ 16.25 Full/Part Time Part Time Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift09:30am

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with check-in, travel document verification, and issuing boarding passes.
• Assists passengers with tagging baggage, weighing baggage, and lifting/transferring baggage to or from baggage carousels and conveyor belt systems.
• Assists passengers with questions regarding flight reservations, ticketing, baggage, and wayfinding throughout the airport.
• Utilizes computer software to manage passenger information, flight bookings, track baggage, track flight information, and facilitate the boarding process.
• Operates passenger boarding bridges, requires fine motor skills manipulation and squeezing of joystick, locks, and buttons.
• Manages deplaning and boarding processes, makes accurate gate announcements, monitors security of aircraft.
• Demonstrates a positive attitude, empathy, and professionalism while working independently, efficiently, and safely.
• Must be able to lift/carry/push/pull/move items up to 70 pounds. Regularly and repetitively lifts items weighing 40 to 50 pounds on raised surfaces.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

 

 Benefits
We provide competitive compensation i.e., As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."