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Office Support Floating Coordinator

Hospital for Special Surgery
HSS Main Hospital, United States, United Statesfull_timeVerifiedPosted 22 Sept 2025
💰 $92,000/yr($60,000/yr$92,000/yr)

About the role

How you move is why we’re here. ®
Now more than ever.


Get back to what you need and love to do.
The possibilities are endless...
 
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
 
If this describes you then let’s talk!
 
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.


Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $30.77 - $46.84. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

JOB DESCRIPTION


YEARS OF EXPERIENCE REQUIRED
2 Healthcare/Medical - Medical Secretary 5 plus years Physician office experience may be considered in lieu of education Associates

YEARS OF EXPERIENCE PREFERRED
Superior written and oral communication skills Exceptional customer service skills Ability to follow through with tasks to completion Strong organizational and problemsolving skills Ability to multitask in a fast paced environment Ability to effectively and accurately follow directions or instructions Ability to work collaboratively as part of a team; offers to help coworkers when needed Detailoriented Ability to escalate issues appropriately Consistently displays a positive attitude towards ones work and work environment Strong computer skills Knowledge of healthcare and health insurance Experience with Epic preferred; Familiarity with medical terminology.

PHYSICAL WORKING CONDITIONS
Sitting in a comfortable position with frequent opportunity to move about Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive, management, administrative and secretarial positions.

ENVIRONMENTAL WORKING CONDITIONS
Comfortable indoor area Located in a comfortable indoor area. Examples: executive, management and secretarial positions.

HAZARDS OSHA


POSITION & UNIT ACCOUNTABILITIES

  • Develops/Manages Processes & Systems - Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling.
  • Upholds Standards/Expectations of HSS Staff - Coordinates enrollment Coordinates physician enrollment in managed care plans.
  • Upholds Standards/Expectations of HSS Staff - Ensures compliance Ensures compliance of managed care companies with negotiated contracts.
  • Upholds Standards/Expectations of HSS Staff - Resolves payor issues Followsup and resolving payment issues with Insurance Payors.
  • Upholds Standards/Expectations of HSS Staff - Acts as liaison Acts as a liaison between physician offices and Insurance Payors.
  • Upholds Standards/Expectations of HSS Staff - Assists with meetings Schedules, coordinates, and documents for all PHO related meetings.
  • Maintains Documentation & Manages Information - Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items.
  • Upholds Standards/Expectations of HSS Staff - Oversees PHO line Oversees PHO phone line, answers and responds to inquires, and assist with urgent physician office issues.
  • Upholds Standards/Expectations of HSS Staff - Attendance Maintains satisfactory attendance record.
  • Upholds Standards/Expectations of HSS Staff - Maintains punctuality Reports for duty punctually.
  • Upholds

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Company

Hospital for Special Surgery

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