Sr. Manufacturing Process Quality Engineer

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

Seeking an experienced Senior Manufacturing Process Quality Engineer to optimize manufacturing processes, troubleshoot production bottlenecks, and drive measurable improvements. This role requires expertise in process control, continuous improvement, industrial engineering, and quality engineering to enhance efficiency and maintain high product quality standards. The engineer will serve as the point of contact for all factory quality and process-related issues, ensuring timely resolution and coordination across teams.

This role demands a results-oriented professional capable of driving tasks to completion and ensuring alignment between factory teams, suppliers, and stakeholders.

Your Impact

• Production & Process Improvement: Identify and resolve bottlenecks, optimize workflows, and maintain process control for stability.

• Quality Engineering & RCA: Lead Root Cause Analysis (RCA) investigations, implement Corrective and Preventive Actions (CAPA), and use tools like FMEA, 8D, and 5-Whys for continuous improvement.

• Testing, Inspection & Compliance: Standardize processes across sites, escalate quality issues, ensure proper CAPA implementation, and drive top-issue reduction.

• Quality Metrics & Reporting: Monitor and improve metrics such as FPY goals, Bonepile, and CAPA effectiveness, ensuring data accuracy and integrity.

• Collaboration & Escalation: Participate in weekly quality meetings, follow up on action items, and work closely with cross-functional teams to resolve design, production, and customer-related issues.

   

Qualifications

Your Experience 

• Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related field.

• 9+ years of experience in hardware manufacturing, quality engineering, or process improvement roles.

• Strong knowledge of PCBA manufacturing techniques, materials, and process controls.

• Expertise in RCA, CAR, and quality engineering methodologies.

• Hands-on experience with Lean, Six Sigma, SPC, FMEA, and 8D problem-solving tools.

• Experience with test and inspection methodologies for high-quality hardware production.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work remote and cross-functionally with engineering, production, and quality teams.

Additional Information

The Team

Our Manufacturing team has extensive business and project-management experience in the contract manufacturing industry. This team has a dedication to, and a consistent track record of, success in all aspects of supply-chain and project management. Our Manufacturing team leadership establishes clear objectives, defining and implementing profit improvement and profiling inventory management, valuation, and lead-time improvement programs. If you have a passion for and knowledge and experience with extensive end-to-end manufacturing and supply chain, we want you!
 

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission