Evergreene.Medical Records Technician (Anchorage, AK)

Beacon, a division of International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients’ employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

About the role

This position is responsible for maintenance, filing, distribution and quality control of patient records, which includes medical and COVID testing records.  Position is responsible for disbursing patient test results and related information to clients according to established federal, non-federal and organizational standards. The Medical Records Technician is accountable for accurate storage and filing of patient records and related information, timely response to client questions and support needs, and delivery of excellent customer service.  This position routinely performs research and processing of requests for clients, third party administrators and private patients.

 

We are seeking a full-time in person Medical Records Technician to support our clinic in Anchorage, AK. Monday to Friday, 40 hours/week.

Benefits

 

• 401K
• Medical, dental and vision
• Short/Long-term disability
• Life Insurance
• AD and D coverage
• Pet Insurance
• Employee Assistance Program
• PTO
• Opportunity to work 4 x 10 hour shifts Monday - Friday for an extra day off during weekdays.

Key responsibilities

 

 

• Follow Standards of Care, Standards of Practice, Code of Ethics, and Policies and Procedures.
• Comply with the regulatory agency rules and regulations to assure compliance with federal, state, and local requirements.
• Multi-task and carry out customer service and administrative components of the position.
• Ensure that standards of care are met and procedures are followed.
• Perform and/or understand all technical aspects of service area (UA collections, BATs, audiograms, RMA/PFTs, FCEs, Fits, vitals, laboratory services, radiology services, EKGs, and overall patient triage).
• Understand operating systems (Drug & Alcohol & OH systems).
• Provide consistent and regular feedback to Director of Clinical Services.
• Communicate with customers to ensure they are satisfied and their needs are met.
• Perform other duties as assigned.

About you

Records Technician must have the ability to work in MS Office, industry specific software and operate standard office equipment.  Records Technician must have the ability to produce professional correspondence to include internal and external email communications.  Records Tech will demonstrate a positive attitude, have excellent interpersonal skills, customer service skills, organization and problem-solving skills.

 

• Demonstrate critical thinking and problem-solving skills.
• Demonstrate flexibility and the ability to adapt to change.
• Demonstrate clear, understandable and effective verbal and written communication.

 

Require Experience:

A minimum of two (2) years of administrative experience and two (2) years in a customer service position or equivalent combination of education and experience.

Physical Demands

 

• Prolonged periods of sitting (6-8 hours per day)
• Periods of standing (1-2 hours per day)
• Moderate periods of walking 1-2 hours a day
• Occasional lifting of up to 20lbs

 

Contingencies:

Offer contingent upon ability to pass pre-employment drug testing (federal panel), background check and motor vehicle report.

Beacon, a division of International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.