Supervisor, Distribution

Supervisor, Distribution


Supervisor, Distribution

Who are we?
Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?
The Supervisor, Distribution oversees daily shipping operations and distribution associates to ensure accurate and timely order fulfillment, inbound inspection, returns processing, and transportation coordination. This role is responsible for maintaining efficient workflows, managing departmental supplies, upholding operational standards, and ensuring compliance with quality systems, regulatory, and privacy requirements. The Supervisor partners cross functionally to support operational improvements, audits shipping costs, and contributes to the development and performance of distribution staff.

Where you will have an impact
• Supervise shipping and distribution associates across all aspects of departmental workflow, ensuring timely and accurate completion of responsibilities
• Support order processing and expediting activities as needed to address staffing shortages or fluctuations in volume
• Complete departmental reports and required documentation accurately and on a timely basis, distributing as appropriate
• Coordinate weekly returns and outbound shipments to manufacturers for repair and replacement
• Audit transportation invoices for accuracy, including charges and routing; review packing slips and submitting documentation to Accounts Payable, reporting discrepancies as necessary
• Operate and monitor shipping, tracking, and related computer systems to ensure job completion and visibility
• Conduct daily walkthroughs of the department to confirm task completion, safety, and cleanliness standards
• Maintain appropriate inventory of departmental supplies and place orders as needed
• Collaborate with other department support teams on operational improvement initiatives and special projects
• In partnership with the Corporate Management Representative, ensure adherence to ISO requirements and completion of all Quality Management System (QMS) documentation
• Comply with all QMS standards and applicable regulations to promote a safe, healthy, and compliant workplace
• Adhere to privacy, confidentiality, and proprietary company policies and procedures, including HIPAA; comply with all federal, state, and local regulations
• Participate in required training and educational activities to meet departmental goals, professional standards, and organizational requirements
• Ensure daily cleanliness and proper maintenance of equipment, workstations, and the overall facility
• Perform additional duties and responsibilities as assigned

What’s necessary to do the job?
• 2-5 years of previous experience in the support of a shipping/receiving department required


HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

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