What You’ll Work On

• Process Improvement & Design Support

  • Contribute to process improvement or redesign activities using different approaches, which may include workshops, analysis, or structured reviews

  • Assist with documenting workflows, handoffs, roles, and decision points using a variety of formats (process maps, notes, summaries, or visual artifacts)

  • Help capture inputs, feedback, and outcomes from working sessions or discovery efforts

• Analysis, Gaps & Risk Awareness

  • Assist in identifying improvement opportunities, gaps, risks, or constraints across people, process, tools, and data

  • Support documentation of findings in clear, concise formats suitable for team review

• Roadmap, Planning & Change Support

  • Help develop high-level plans or sequencing for improvements or initiatives

  • Support change awareness activities such as documenting impacts, dependencies, or communication needs

• PMO Tool Evaluation & Enablement

  • Assist with evaluating tools used for project intake, prioritization, tracking, and reporting

  • Help document tool capabilities, strengths, limitations, and user experience considerations

  • Support analysis comparing tools against PMO needs and use cases

What You’ll Learn?

• Exposure to multiple approaches to process work and operational improvement

• Hands-on experience supporting a growing Ops PMO

• Mentorship from experienced PMO, operations, and transformation leaders

• Practical skill development in analysis, documentation, facilitation support, and tool evaluation

What Skills & Experience You'll Need?

• Current undergraduate or graduate student in Business, Information Systems, Operations, Supply Chain, or a related field

• Interest in operations, process improvement, project/program management, or enterprise systems

• Strong analytical, organizational, and problem-solving skills

• Clear written and verbal communication skills

• Comfortable working with ambiguity and learning new frameworks, tools, and ways of working

About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

• Inclusi