Senior Principal Product Owner - Machine Learning Platform - Research and Development, Generative AI

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Discover’s Decisioning Platform product family entails various products working in harmony to facilitate the development, deployment, and monitoring of machine learning models. This role specifically focuses on the research and development product (R&D) within the Decisioning Platform product family.

The mission of the research and development (R&D) product is to enable cutting edge technology and solutions positioning Discover to continue as a leader within the financial services industry. This role will be responsible for developing, maintaining, and presenting the vision and roadmap for the Decisioning R&D product used by all lines of business at Discover. This role will create product vision based on a thorough understanding of direct and indirect stakeholders needs working with business initiative owners and technology teams. Guides requirements, manages priorities, and is accountable for delivery. Empowered to make fast decisions about the initiatives, with input from leadership and other key stakeholders. Ensures the technology teams are synthesizing business objectives and agile development principles to operate and expand the existing solutions. Experience with research within machine learning, specifically generative AI, is essential to success within this role. 

Responsibilities

• Develops and maintains Family Product vision by collaborating with stakeholders on key product considerations and aligns with product vision, features and roadmap to support business unit goals. Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs and potentially grow existing and/or build new product portfolio(s) through new value added and enhanced customer experiences. Leads design, development, and implementation of new product strategy. Works cross functionally to manage shared goals and priorities.
• Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product family and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Defines and Creates prototypes (e.g., MVPs, POC, etc.) based on customer feedback to test, learn, and validate ideas before committing to larger scale development. Synchronizes and aligns with Product Family POs on prioritization and delivery to maximize Product Family Value. Defines product family MVPs, prioritizing and accepting priorities in partnership with POs and architects.
• At the family level: Responsible for definition, guidance, and execution of product related activities for a particular portfolio through the entirety of product lifecycle, from strategy and roadmap definition to development and market readiness. Sets business objectives for the product development process and oversees execution, internal or external, as necessary. Works with minimal supervision.
• Validate user story acceptance criteria. Ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.
• Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations then develop and communicate findings, and make strategic and tactical recommendations for performance improvements throughout the product lifecycle.
• Provides mentoring, fills in the business and/or technical knowledge gaps, etc. Negotiates and influences others across shared services and product teams across product families.
• Collaborate with cross functional teams to develop and execute go-to-market strategies.
• Partners with business technology to outline needed technical features that are required to continuously optimize system components and underline infrastructure maintenance.
• Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. Serve as business lead on cross-functional teams and assist in managing dependencie