Warehouse Trainer - Upper Marlboro Distribution Center

Job Description

Warehouse Trainer – B Shift (Flat Sorter)
Schedule: Monday–Friday, 3:00 PM – 11:30 PM

Nordstrom is seeking a motivated, customer-focused Warehouse Trainer to support our Supply Chain Operations training programs. This role plays a critical part in ensuring team members and contingent workers are set up for success through high-quality training, clear process documentation, and consistent onboarding experiences.

As a Warehouse Trainer, you will serve as a subject matter expert, partnering closely with operations and training leadership to deliver engaging, effective training that drives safety, accuracy, and productivity across the facility.

A Day in the Life

• Deliver structured, hands-on training using established training methods (e.g., Tell, Show, Do, Apply)
• Serve as a subject matter expert in assigned department operations and processes
• Support onboarding, new hire ramp, and ongoing skills development for team members
• Conduct observations to identify knowledge gaps and provide real-time coaching and feedback
• Partner with operations leadership to align on trainee progress, performance, and development plans
• Facilitate training sessions, classes, and tours for new and existing team members
• Track and document training completion, progress, and performance metrics
• Reinforce safety, accuracy, and productivity standards in all training interactions
• Support process improvements, new initiatives, and training updates across the building
• Build strong relationships with new hires and serve as a key point of support during onboarding

You Own This If You Have

• 1+ year of distribution, fulfillment center, or training experience
• Strong communication skills with the ability to teach and engage individuals and groups
• Ability to coach, motivate, and provide feedback in a constructive and supportive manner
• Strong organizational skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office (Excel, Outlook, Teams, Word)
• Attention to detail and commitment to accuracy
• Ability to work in a fast-paced, team-oriented environment
• Comfort navigating change and ambiguity
• Ability to analyze information and track training progress

We Value

• Experience across multiple operational departments
• A passion for developing others and driving team success
• A safety-first mindset and commitment to operational excellence

Additional Information:
This role typically aligns with the shift and department supported and may require schedule flexibility based on business needs. Overtime may be required.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.