Consultant, Loss Control (Human Services)

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Make a Difference with Nationwide

At Nationwide, we believe in protecting what matters most—people and communities. Our Human Services Risk Management Team supports organizations that provide care, hope, and essential services to vulnerable populations. By joining us, you’ll play a vital role in helping nonprofits, senior living providers, and community care organizations create safer environments, prevent harm, and strengthen trust. Your expertise will empower these organizations to fulfill their mission while safeguarding those they serve.

We are seeking a Risk Management Consultant (Human Services Practice) to over the Midwest territory (IL, IA, MN, MO, WI, IN). Qualified candidates will reside near a metropolitan airport.

What You’ll Do

• Conduct risk assessments and loss control surveys for Human Services accounts, focusing on professional liability and abuse exposures.
• Evaluate and consult on client's controls, policies and procedures to strengthen abuse prevention and mitigate liability.
• Partner with underwriting, agents, and clients to deliver customized risk management solutions that align with organizational goals.
• Provide ongoing consulting services to middle market accounts, ensuring compliance and best practices in risk management.
• Serve as a trusted advisor to clients, leveraging your expertise to improve safety, accountability, and operational resilience.

What We’re Looking For

• Experience in Nonprofit, Human and Social Services, or Cultural Nonprofit sectors.
• Strong knowledge of professional liability and abuse risk exposures, including prevention strategies and control measures.
• Multi-line commercial insurance experience; familiarity with property and casualty lines is a plus.
• Exceptional relationship-building, consulting, and communication skills.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Proficiency with technology and tools for risk assessment and reporting.

Preferred Qualifications

• Background in risk management for human services organizations.
• Experience with behavioral health, senior living, or community care programs.
• Professional certifications such as MLIS, ARM, or ASHRM are highly desirable.

Why Nationwide?

Join a team that values Collaboration, Accountability, Readiness, and Excellence (CARE). You’ll have the opportunity to make a meaningful impact by helping organizations protect their people and fulfill their mission.

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Job Description Summary

The Loss Control Services team at Nationwide contributes to the overall success of our customers’ businesses operationally and financially; we learn and grow with them. If you thrive in an environment where you can apply your expertise and experience to help business partners succeed, this could be the job for you!

As a Loss Control Consultant, you’ll provide services to a large portfolio of complex accounts in multiple lines of business, influencing profitability, retention and creating a valued customer experience within a collaborative environment. We’ll count on you to determine effective controls, make improvement recommendations and differentiate classes of business. You’ll have the opportunity to make a difference for our customers and company as you build and grow internal and external relationships, while continually growing your skills and expertise.

Job Description

Key Responsibilities:

• Provides services to influence profitability and retention. Creates and recommends service objectives based upon customer goals, risk assessment results and loss analysis.

• Meets with customers to identify hazards and exposures by conducting complex risk assessments to determine the effectiveness of controls and identify technically sound recommenda