Sr. Manager, Compliance & Risk (ECRM)

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Join Achieve, change the future

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Job Description

THE OPPORTUNITY:

The Sr. Manager, Compliance & Risk will lead a team of individuals within the Enterprise Compliance and Risk Management team, responsible for managing one or more CMS programs. Additionally, the role will help to identify potential process improvements and opportunities to help improve the efficiency of our operations. This highly visible role will partner with leaders, business analysts, and other team members while leading initiatives in a highly collaborative environment. Projects will span across multiple lines of business and require a high attention to detail. They will also use data to guide when making important decisions. They must be able to confidently speak to operational managers to determine the appropriate artifacts needed, understand and analyze findings, and make recommendations to senior leaders. The ability to be strategic and innovative is paramount.

 THE ROLE: 

• Responsible for managing one or more enterprise CMS programs. Responsibilities may involve managing audits and exams, licensing tasks, creating and enforcing policies, participating in risk assessments, monitoring activities and compliance training, and ensuring adherence to relevant laws, regulations, and internal policies. 
• Research and assess internal and external environments to identify emerging trends and risks.
• Keep abreast of regulatory changes and advise senior management on their impact and mitigation strategies.
• Prepare and present reports stakeholders, including executive leadership and the board of directors.
• Foster a culture of transparency and accountability within the organization.
• Strong interpersonal, communication and influencing skills, including the ability to indirectly influence others outside your department / chain
• Able to communicate effectively, collaborate with others, solve problems creatively and demonstrate a high level of integrity
• Strong analytical and critical thinking skills, with attention to detail and accuracy and ability to identify root causes, develop tactical and strategic solutions
• Collaborative, able to influence, negotiate and solve problems with business partners and expert teams across the organizational lines
• Strong project management skills, with a proven ability to coordinate across departments and function
• Ability to identify key-risks and determine how to develop effective metrics to monitor and report to senior leadership

Qualifications

REQUIREMENTS/CHARACTERISTICS:

• Bachelor’s degree or equivalent experience
• 7-10 years financial services compliance, risk management or audit experience with increasing levels of responsibility
• Strong written and verbal communication skills, including the ability to communicate with internal and external stakeholders, including senior managers, examiners, and auditors
• 5+ year’s experience operating within a Compliance Management System, Operational Risk Management Program, or similar with responsibility for leading one or more program elements
• Ability to thrive in a fast-paced, matrixed work environment
• Strict attention to detail; ability to produce quality work while also having the ability to review work products produced by others and identify issues / mistakes
• Self-starter, willing to take ownership and drive initiatives to resolution while reporting appropriately on progress and escalating when needed