Installation Tech Support (Remote)

📢 Technical Support – Car Audio / Automotive Electronics (12V)

We are looking for expert car audio and automotive electronics (12V) technicians to provide remote technical support to customers in the United States.

🔊 About the Company

We are a U.S.-based e-commerce company specializing in aftermarket car audio, with a large customer base and products from well-known brands in the automotive audio industry.

We work directly with customers who are passionate about car audio, and we’re looking for technicians who truly understand real-world installations — not just theory.

🔧 Requirements

Proven, hands-on experience installing car audio systems.

Practical knowledge of:

• Amplifiers

• Subwoofers

• Speakers

• DSP (Digital Signal Processors)

• Factory radio integration

• Wiring and speaker enclosures

Familiarity with recognized brands such as:

• Kicker, JL Audio, Rockford Fosgate, Pioneer, Kenwood, Sony, Alpine, JVC

• (or other equivalent brands)

Ability to diagnose installation issues.
Advanced English and Spanish (spoken and written).
Strong written communication skills for emails and chat.
Own computer and stable internet connection.

📞 Responsibilities

Respond to technical support emails and/or calls.

Assist customers with:

• Equipment compatibility

• Installation guidance

• Basic setup

• Troubleshooting and problem resolution

Maintain clear, professional, and customer-focused communication.