Systems Experience Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

As a System Experience Specialist you will:

o   Facilitate, promote and support user adoption of procurement technology and systems
o    Act as a front-line SME for procurement systems and technology – demonstrate deep knowledge and understanding of procurement systems
o    Lead training of new users, both in Procurement and partner business lines
o    Lead ongoing user support
o    Coordinate with systems colleagues in Finance, Technology and other organizations to address internal client issues with systems and processes
o   Interview and consult with business line partners on the best course of action for sourcing events, purchasing and supplier research
o    In partnership with the procurement Operations team, identify, understand and route projects / users to the best contacts, systems, tools
o    Understand existing bank supplier partners and services; as appropriate connect orgs with new needs to existing solutions and providers
o    Support internal users / teams through project lifecycle
o    Ensure relevant Procurement stakeholders are engaged
o   Manage day-to-day front-line relationships with procurement suppliers in support of internal client projects, requests and issues
o   Act as an ambassador for U.S. Bank Enterprise Procurement, and the tools and services it offers

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities

Preferred Skills/Experience
- Strong analytical and problem-solving skills

-Strong knowledge of procurement concepts and best practices
-Demonstrated experience training and supporting users in use of cloud and ERP tools and services
-Demonstrated experience in a sourcing environment, preferably managing, categories, sourcing events, and/or handling supplier management
- Strong client focus
-Ability to work independently in a highly-matrixed environment

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-