Business Systems Analyst

🚀Help Brands Win on Amazon - Love Where You Work
 

📍 Role: Business Systems Analyst
📍 Location: San Diego, CA 92101 (Onsite at Symphony Towers)
💰 Compensation Range: $120,000-$150,000 DOE

At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, we're looking for top performers to grow with us.

We're looking for a systems-minded builder who thrives on turning chaos into clean, scalable automation. As our Business Systems Analyst, you'll own the automation layer that lets Luminize manage 80+ brands without linear headcount growth — designing, building, and maintaining the custom tools, integrations, and AI-powered workflows that connect our entire operation.

🎯 What You'll Own

Process Discovery & Design 

• Partner with department leads to identify high-impact manual workflows and quantify the cost of the status quo - hours lost, errors made, delays and missed handoffs. 
• You'll translate ambiguous business problems into scoped, deliverable solutions, push back when a process needs redesign before it can be automated, and evaluate best practices across teams to eliminate redundant work.

Automation Infrastructure 

• Architect, build, and maintain custom tools across the Google ecosystem (Apps Script, Sheets, Docs, Forms) as our primary internal SME. Use Zapier, Make.com, and Asana to create automated handoffs between teams- for example, a completed Supply Chain task that triggers a Catalog notification with all required inputs pre-populated. 
• Build integrations across Asana, HubSpot, Google Workspace, Slack, and Looker Studio to eliminate manual data entry and keep data in sync in real time. You'll also automate recurring end-to-end processes like client onboarding, reporting pipelines, and internal HR workflows - and error-proof inputs across the org with validation, guardrails, and exception handling.

AI Integration 

• Identify where LLMs (Gemini, Claude, ChatGPT) can replace manual analysis, summarization, categorization, or extraction work. 
• Build production AI workflows for use cases like client feedback categorization, meeting transcript analysis, and document parsing - and stay ahead of the curve as new tooling emerges.

Adoption, Documentation & Governance 

• Drive adoption of new systems through training, documentation, and hands-on end-user support. 
• Write and maintain SOPs and runbooks so every workflow is fully transparent, easily supportable, and immediately transferable. 
• Partner with IT and Business Systems on shared infrastructure, access controls, and tool governance.

✅ What You Bring

• Bachelor's degree in Business Administration, IT, Computer Science, or equivalent demonstrated experience
• 5+ years in business process improvement, automation, or systems integration; high-growth or multi-client environment preferred
• Strong proficiency with Google Apps Script (JavaScript), advanced Google Sheets, and at least one no-code platform (Zapier or Make.com)
• Hands-on experience with Google Workspace, Asana, Looker Studio, HubSpot, and at least one LLM API or AI tool
• Working knowledge of REST APIs and webhooks, including authentication, pagination, and rate limiting
• Ability to translate vague business problems into scoped, shippable solutions — without needing a fully written spec
• Comfortable challenging stakeholders when a process should be redesigned rather than automated
• Proven ability to ship high-impact MVPs iteratively rather than over-engineer from the start
• Amazon Seller Central, SP-API, or e-commerce operations experience a plus

🏙 Work From Symphony Towers

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