Clinician Trainer & Experience Specialist

About Nabla

We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine.

Together with a community of clinician innovators, we’ve harnessed the best of machine learning science to develop Nabla: the leading AI assistant that’s restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on matters most - patient care. Today, over 85,000 clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day.

We’re at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows.

Backed by a recent $70M Series C, we’re hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere.

This is a great time to join us!

Clinician Trainer & Experience at Nabla

As a Clinician Trainer & Experience Specialist, you will be the frontline educator and guide for our customers. This role is responsible for delivering live training sessions, supporting clinicians during go-lives, and providing ongoing user support for product questions.

You’ll play a key role in driving adoption and satisfaction, ensuring every provider understands how to incorporate Nabla into their workflows. This role blends training expertise with a customer-centric mindset, helping clinicians feel confident and supported.

About the Role

Training & Onboarding (Primary Focus)

• Lead live virtual and onsite training sessions for providers and care teams during new customer launches.

• Execute train-the-trainer programs to empower clinical champions at enterprise accounts.

• Deliver refresher sessions and ongoing education as new features are released.

• Partner with Product Marketing to ensure training content and workflows are accurate and up-to-date.

• Provide feedback to internal teams on training effectiveness and gaps.

Onsite Support

• Travel to customer locations during critical launch phases to:

  • Assist with provider onboarding and workflow integration.

  • Troubleshoot real-time questions or barriers to adoption.

  • Partner with CSMs and Implementation Managers to ensure smooth go-lives.

• Serve as the clinical voice in the room, helping clinicians feel comfortable with Nabla from day one.

User Support

• Respond to support inquiries from clinicians about product use, workflows, and best practices.

• Capture common questions and feedback to share with the Clinician Experience team and Product.

• Help identify whether issues are workflow/training related or require escalation to technical support.

Cross-Functional Collaboration

• Product Marketing: for updated training materials, Help Center content, and release messaging.

• Adoption & Clinician Experience CSM: to align on adoption goals and measure training impact.

• Product Ops: to stay aligned on release timelines and readiness.

• Provide field insights that shape future workflows and training programs.

Your DNA:

• 4+ years of experience in healthcare training, provider education, or customer onboarding roles.

• Strong facilitation and presentation skills with clinical audiences.

• Comfort working directly with clinicians and healthcare leadership teams.

• Experience delivering both virtual and in-person trainings.

• Familiarity with EHR workflows (Epic, Cerner, Athena, etc.) strongly preferred.

• Excellent communication and problem-solving skills.

• Willingness to travel 25–40% for onsite support.

Benefits

Just like we’re dedicated to supporting doctors’ well-being, ensuring yours is a top priority. We firmly believe that by prioritizing your well-being, we support you to excel in your work.

Here are the benefits you get when joining Nabla:

• Compensation and Equity: Competitive salary and stock options

• Comprehensive Health Plans: 100% individual coverage for Medical, Dental, and Vision insurance

• Time Off: Unlimited paid time off and 11 national holidays

• Health Comes First: Unlimited sick leave