Sr Geographic Information Systems (GIS) Production Assistant, Portland, OR #112853

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion

General Purpose

Provides a variety of administrative and staff support functions for the GIS Production group.  Compile and analyze data, prepare reports/recommendations for action by supervisor.  Administers or coordinates programs, projects, and/or processes.

Responsibilities

• Coordinate GIS Production workflow:
     o    Track rejected jobs and coordinate with field operations and GIS Production personnel on data issues 
     o    Use RCMS/Maximo (work order management system) to check on work orders, service requests, and/or existence of field facilities 
     o    Check and receive department mail and email for incoming jobs
     o    Review and verify all as-built construction jobs to ensure job packets are properly completed and all materials have been provided, reject if needed
     o    Follow up with district office on rejected and past due as-built construction jobs
     o    Coordinate and monitor the GIS production work corrections inbox for incoming digital job packets and map corrections
     o    Assign work number to each work correction or facility point inspection received    
     o    Sort and log mapping jobs into database
     o    Prepare, maintain and attach right-of-way permits to jobs received
     o    File emailed mapping jobs in digital folders for mappers to access and work on.
•    Responsible for records management of department files:
     o    Sort and file paper mapping jobs into department central filing system
     o    Prepare database of paper jobs to be archived 
     o    Coordinate with records management to ensure all records management policies/procedures are followed
     o    Request paper job retrieval from long-term storage as needed
     o    Retrieve paper jobs from files as requested by management, then re-file
     o    Manage daily archival of mapping jobs received via GIS production work corrections inbox
     o    After mapping is completed, send right-of-way permits to Right of Way department
•    Respond to inquiries by field operations and other internal customers 
•    Utilize mapping systems to track down missing location information in map corrections.
•    Assist supervisor with legal discovery requests, investigations and audits
•    Perform monthly productivity metrics and various jobs reporting
•    Perform basic associate level GIS specialist mapping maintenance tasks in ArcFM.
•    Perform proxy responsibilities for Expense Reconciliations.
•    Send reminders and provide support for bi-weekly time entry.

•   Maintain Production Assistant process documentation.

Requirements

•    High School Diploma or equivalent; or the equivalent combination of education and experience.
•    A minimum of 5 years of experience as a technical assistant or a similar role. 
•    Communication and interpersonal skills including the ability to resolve internal and external customer issues.  
•    Proficient with the use of personal computers including Microsoft Office Suite (Word, Excel, PowerPoint), databases, and file management. 
•    Proficient with Adobe Acrobat
•    Proficient with Excel, Pivot Tables, Charts
•    Utility as-built document and mapping experience
•    Ability to apply judgment in determining the criticality of a request and forward to resources as appropriate. 
•    Ability to work well under time constraints and maintain a high level of confidentiality.
•    Experience working in a changing, fast-paced, professional environment.
•    Ability to handle multiple tasks and time-sensitive projects. 
•    Excellent organization and planning skills.
•    Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team. 
•    Ability to pack and lift “banker boxes” for document archival 

Preferences

• Knowledge of company, environmental and safety programs, regulations, and organizational policies, procedures, and practices.
• Basic knowledge of electric theory and operations, construction specifications and mapping systems