Chubb Associate, Claims Quality QA & Compliance

Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry. Our Chubb Associate Claims roles offer growth opportunities and serve as a foundation for a career in insurance, while being supported by our experienced team members.  As a Chubb Associate within the Claims Quality Assurance Technology team, you will partner with business units to uphold Chubb’s commitment to excellence and industry-leading practices. You will conduct quality reviews to ensure compliance, drive continuous process improvement, and collaborate with internal claims management teams. Your work will involve analyzing data results, communicating findings, recommending solutions, and supporting the development and execution of actionable improvement plans. You’ll also work with a third part vendor to leverage their capabilities.

 

By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey. Our two-year program is designed to accelerate your development, enhance your network, support you in reaching your career goals and enable you to contribute to the future success of Chubb.  

 

MAJOR DUTIES & RESPONSIBILITIES:

• Manage QA Reports: Build timely and accurate QA reports, and continuously advance the report templates, infusing automation in report generation.  
• Improve the accessibility and usability of data insights through innovative reporting and visualization techniques.
• Own Job Aides & Workflow Mapping: Develop and maintain job aides and workflow maps documenting how to use the QA software and pull the necessary data for reporting purposes.
• Maintain Internal Resources: Organize and manage the QA team’s SharePoint and internal website.
• Monitor internal support box for requests related to the QA software, investigate/resolve/and communicate

• Bachelor’s degree required, preferred Management Information System, Business Information Systems, Data Analytics
• GPA of 3.0 or above required.
• Strong interpersonal, written, and verbal communication skills, with a focus on problem resolution.
• Excellent time management and organizational abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint).
• Experience in PowerQuery, DAX, PowerBI, SharePoint

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.