Jobs and Careers

Senior Project Management (QCO) Intern - Graduate Students

MBTA

United StatesinternshipVerifiedPosted 1 Jul 2026

💰 $56,000/yr($48,000/yr – $56,000/yr)

About the role

Posting number: 26-20053

Department: MBTA - Quality Compliance & Oversight

Division: 002-Quality Compliance & Oversight

Job classification: Senior Intern, Program Management Office (Quality, Compliance, and Oversight)

Posting type: Internship / Co-Op

Categories: Project Management, Internship, Career Exploration

Summary

The Senior Intern will be working alongside a Project Management Office (PMO) manager situated within the Quality, Compliance and Oversight (QCO) Department. This role will contribute and provide support for the operations, planning and logistics needed to support the PMO and assistance with special projects. The Senior Intern will get guidance and mentorship from the MBTA’s QCO team, and will be on the front line of a mission-critical engagement essential to the operation and reputation of the MBTA.

The MBTA offers internship start dates on the first Monday of September, December, March, and June. We’re looking for candidates who can commit to a six-month experience, allowing for a more meaningful and impactful contribution.

We are looking to hire two (2) interns, who will work at least 2 – 3 days onsite (40 hours per week) for at least six months (September – February).

Examples of duties

Contribute to and provide support for the operations, planning, and logistics needed to support the PMO.
Assist with special projects.
Assist the PMO manager and others with duties related to the development, implementation, and close-out of regulatory findings from oversight authorities such as Federal Transit Agency (FTA) and the Department of Public Utilities (DPU), and/or enterprise projects that further the MBTA’s strategic goals.
Assist the PMO manager and others to address deficiencies and/or opportunities for improvement at the MBTA.
Attend and participate in internal MBTA meetings (virtual and/or in person).
Respond to each inquiry, whether from a customer, vendor, or co-worker in a professional and courteous manner.
Perform all other duties and projects that may be assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Qualifications

Enrolled, for entire duration of employment, in the graduate / master’s degree program of an accredited college / university.
Above average proficiency in project management.
Above average knowledge of Microsoft Office suite (Office 365 preferred).
At least one year of professional experience in Quality Management.
Above average data analysis skills.
Above average analytical, conceptual, and problem-solving abilities.
Above average ability to communicate clearly and concisely, presenting ideas in user-friendly language.
Above average presentation and interpersonal skills.
Above average ability to establish and maintain effective working relationships with peers.
Above average ability to conform to shifting priorities, demands, and timelines.
Above average ability to manage multiple tasks with minimal supervision.
Above average ability to communicate effectively in English, both in written and oral forms.
Highly organized, motivated, and have great attention-to-detail.
Strong interest in public service, transit, or transportation and how it operates.
Above average ability to work effectively in diverse, collaborative, fast-paced environments as well as independently.
Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role.
Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply). The MBTA does not provide visa sponsorship, such as H1-B status.

* The above statements are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required.