Senior Business Intelligence Analyst

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

The Senior Business Intelligence Analyst serves as a subject matter expert in data analysis, visualization, and strategic insight generation. This role leads complex analytics projects, translates data into actionable business intelligence, and collaborates closely with cross-functional teams. The analyst also supports contract negotiations, provides market and competitive insights, and ensures accurate reporting for billing and governance. A key part of this role includes mentoring junior analysts and driving the growth of analytics capabilities across the organization.

This is a hybrid role that requires a minimum of 2x per week on site at our Portland, ME or Chattanooga, TN campuses.

Job Specifications

• Bachelor's Degree preferred, and/or equivalent experience
• 6+ years' experience with demonstrated success at a BI Analyst II level or comparable data analytics related field
• Excellent knowledge of analytics programming languages (SQL/R/Python)
• Excellent knowledge of modern BI toolsets (Tableau, Alteryx, Power BI, or equivalent)
• In-depth understanding of data profiling, statistical analysis and data modeling concepts
• Adept in extracting and leveraging data out of data warehouse, transactional databases, object stores & API based environments
• Demonstrated ability to translate business needs into technical solutions
• Ability to embrace change, adapt to the unexpected, and focus energies, people, and solutions on practical and positive results
• Demonstrated problem solving skills
• Strong communications skills with the ability to influence various levels of leaders using data and logic
• Strong and proven ability to effectively mentor, develop and coach others
• Aptitude and drive to learn new technologies and analysis techniques
• Is comfortable taking responsibility for the design & implementation of technical solutions
• Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.

Principal Duties and Responsibilities

• Utilize business knowledge to understand business needs and provide technical analytics and solutions to meet these needs
• Conduct moderate to complex data profiling and analysis to evaluate data sources to determine the best source for business information
• Acquiring, transforming and translating data into actionable dashboards, reports, algorithms or datasets that has a substantial impact on the functional area of support
• Performing moderate to complex statistical analysis and presenting findings to guide, influence and advise leadership, including at times senior leaders
• Collaborate with data engineers to perform data validation and testing activities as appropriate
• Develop and build upon existing expertise knowledge of the insurance industry, company and competitor landscape
• Develop and build upon existing expertise of data stored in company databases, as well as emerging trends in business intelligence technologies
• Works directly with internal customers to refine requirements and validate output to ensure solut