Sales Development Representative (Setter)

About The Role

We are seeking a high-energy, motivated Sales Development Representative (Setter) to join our dynamic sales team. This full-time, in-house position is ideal for someone looking to build a career in sales by offering the chance to be part of a mission-driven, high-performing team that loves to win. We foster a culture that gives everyone opportunities to advance within the sales team. We encourage you to apply if you are ambitious, customer-obsessed, success-driven, and thrive in a fast-paced environment. The most successful Setters are those who are hungry and motivated - and sales is more than just a job to them. If you are looking for a results-focused team that will coach and train you to get even better, this job is for you.

About Publishing.com

At Publishing.com, we’re revolutionizing how people turn their ideas into income by making self-publishing books easy and accessible to anyone, regardless of their background or experience.

Our flagship product, Publishing.ai, uses proprietary AI and machine learning technology to streamline the entire self-publishing journey—from writing your book to boosting your sales—all in one place.

Our commitment to delivering exceptional results and driving innovation in the self-publishing industry has earned us recognition as the 19th fastest-growing private company in America by Inc. Magazine. We’re also proud to be certified as a Great Place to Work®, with a 99% employee satisfaction score—far exceeding the industry average of 57%.

At Publishing.com, we’re not just helping people achieve their dreams of publishing a book—we’re building the world’s first all-in-one solution that simplifies the process and makes self-publishing faster, easier, and more accessible than ever before.

Responsibilities

• Start every day with a drive to exceed your given sales KPIs, constantly optimizing your sales pipeline for success 
• Conduct 5-7 hour-long, real-time, scripted sales calls daily with prospects via phone and Zoom
• Attend mandatory daily team meetings each morning
• Demonstrate a relentless work ethic with impeccable attention to detail and unparalleled customer service and objection handling, addressing every customer question or concern
• Drive team momentum by setting leads with closers, nurturing and following up with leads
• Handle the onboarding process for new software enrollments, conduct the initial sales discovery, and relay crucial information to Closers to ensure client conversion

Results

• Professional attire and presentation style, including being punctual for 100% of calls and meetings
• 100% script adherence for quality and compliance
• 95% Show Rate to your Setter calls
• 97% Set Rate
• 92% Show Rate to the Closer calls
• 45% Conversion Rate (Set to Close)
• 56+ sets closed monthly

Requirements

• 1+ years of recent experience as a B2C Setter or Sales Development Representative; a sales course certification from an organization like Grant Cardone or Jeremy Miner preferred 
• Experience conducting sales calls that end in a closed deal
• Unwavering focus on achieving and exceeding sales goals
• Highly coachable and open to feedback to continuously improve performance in 1 on 1 and group settings during daily team meetings
• High energy, outgoing personality, and strong English fluency to engage and communicate effectively with customers
• Commitment to a 50+ hour work week, including flexibility to work during weekends, evenings, and mornings
• Proficiency in computer and CRM skills, HubSpot preferred

Expected Compensation

$40,000 USD Annual Recoverable Draw + Commission

OTE $50,000 - $150,000 USD Annually

Why Join Publishing.com?

• We are ranked #19 on Inc 5000’s top 100 fastest-growing private companies in America in 2023
• We are self-funded, bootstrapped, and profitable, with an average of 50% YoY growth for the past 3 years
• Our employees love it here: we are Certified Great Place to Work® with a 99% employee satisfaction score— exceeding the industry average of 57%
• We are a flexible, 100% remote company with a global footprint
• We eliminate red tape and empower our team members to take ownership, innovate, and drive meaningful results
• We offer an ever-evolving, employee-centric culture and benefits package including
• Flexible paid t